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The organization's efficiency and the exemplary support provided have been instrumental in my long-standing and highly satisfactory experience with their services.
Very flexible app, great support and also 'developer friendly' mindset - we have a great collaboration with Sid, extending the app's feature set, for different use cases for our stores.
Helpful, quick support. The works perfectly.
THIS APP WILL DAMAGE YOUR SITE! DO NOT INSTALL. This app includes a known glitch that disrupts the field of view of you Shopify Admin. This can render many of your other apps unusable. This is a known glitch registered with Shopify. They app developers claimed this glitch has been resolved. They lied, it has not been resolved and my site is not damaged. AVOID!!!!!
Thank you for your review. Every review is important to us.
As you can see by the standard support we never disappoint our users.
Here I can see you have an issue with my app but actually this app works with the Shopify function API and that is not affect anything on your theme. This app never affect any other app. App has some limitation due to the API and we already mentioned it under the limitations in the dashboard. This app is only execute in the checkout page not on your theme so it never affect any of the app.
If you still have any question or concern you can directly connect with my email sid@cirklestudio.co .
Works perfect. Like anything there's a learning curve - this one is small but it took a bit of thought to pick up the app. It's simple once you understand how it works: you create ALL your shipping options in shopify and then choose which ones are shown or hidden by setting conditions in this app. There are minimal instructions to get you going but the ability to instantaneously talk to a real human who is actually helpful is a massive plus (thanks Sid for your help). For the price, you can't go wrong.
It even works with the Shop app.
This app helps us to resolve the issue where Shopify was charging delivery rates per location, so the customer was being charged more than once if they ordered items from more than one location. This app allows you to set up rules to hide/show rates when needed depending on the collection/product. Sid has been really helpful when we've had some hiccups along the way and he was really helpful with the original set up.
Working with Sid is the best. They try to help in the chat and once it’s clearly to much for me to handle they are willing to do a video chat. I was able to schedule online and in a couples days I was online with Sid. This is my second experience with them helping virtually and they’re the best. Sid knows all the answers and is super quick at resolving them. I highly recommend the app and Sid if you can request him!
Great app, it's very helpful when tweaking the shipping rules on the checkout. The customer support is always super proactive. Thank you for your prompt help, Sid!
great support
This app is very powerful and the Support Team is very helpful and quickly responsive to help with initial configuration and follow up to fix any issues. We had a very complicated setup with three categories of products that had different rules across 4 shipping zones. They were able to help us set up requirements that allowed us to restrict shipping options for hazardous goods, oversize and regular items across the US lower-48, Alaska and Canada, all offering customized services and rates so that we could comply with laws and make sure we were not losing money on shipping.