Reviews (105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.
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Swati was very helpful - I had a few specific things I needed assistance with when installing Shipfy and he made the whole process very easy and hassle free!
The organization's efficiency and the exemplary support provided have been instrumental in my long-standing and highly satisfactory experience with their services.
Helpful, quick support. The works perfectly.
Works perfect. Like anything there's a learning curve - this one is small but it took a bit of thought to pick up the app. It's simple once you understand how it works: you create ALL your shipping options in shopify and then choose which ones are shown or hidden by setting conditions in this app. There are minimal instructions to get you going but the ability to instantaneously talk to a real human who is actually helpful is a massive plus (thanks Sid for your help). For the price, you can't go wrong.
It even works with the Shop app.
great support
This app helps us to resolve the issue where Shopify was charging delivery rates per location, so the customer was being charged more than once if they ordered items from more than one location. This app allows you to set up rules to hide/show rates when needed depending on the collection/product. Sid has been really helpful when we've had some hiccups along the way and he was really helpful with the original set up.
THIS APP IS A LIFE SAVER. I have tried so many different apps and different solutions but nothing worked. I hopped on a call with a customer support agent, he shared his screen, did all the work and it functions just as expected. Highly recommend. Thank you sid.
Great app, it's very helpful when tweaking the shipping rules on the checkout. The customer support is always super proactive. Thank you for your prompt help, Sid!
Solved my shipping issue in less than five minutes and were happy to guide me through the entire process!
Working with Sid is the best. They try to help in the chat and once it’s clearly to much for me to handle they are willing to do a video chat. I was able to schedule online and in a couples days I was online with Sid. This is my second experience with them helping virtually and they’re the best. Sid knows all the answers and is super quick at resolving them. I highly recommend the app and Sid if you can request him!