Reviews (105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.

November 23, 2023

THIS APP IS A LIFE SAVER. I have tried so many different apps and different solutions but nothing worked. I hopped on a call with a customer support agent, he shared his screen, did all the work and it functions just as expected. Highly recommend. Thank you sid.

OptiRenew
United Kingdom
6 months using the app
April 15, 2024

Works perfect. Like anything there's a learning curve - this one is small but it took a bit of thought to pick up the app. It's simple once you understand how it works: you create ALL your shipping options in shopify and then choose which ones are shown or hidden by setting conditions in this app. There are minimal instructions to get you going but the ability to instantaneously talk to a real human who is actually helpful is a massive plus (thanks Sid for your help). For the price, you can't go wrong.
It even works with the Shop app.

Dad Certified®
Australia
23 days using the app
April 25, 2024

This app helped us immensely! When we had an issue we could not fix they immediately helped and did a video call to fix it. We appreciate their help and how quickly our issue was resolved.

BnB Snacks
Austria
11 days using the app
September 14, 2023

Great app! Needed two rules configured to remove shipping options for a particular customer group based on tags and it worked exactly as I needed. Support was great, they helped me configure the two rules and it was up and running in less than 10 minutes.

Lux Aestiva
Australia
5 months using the app
Cirkle Studio LLC replied October 3, 2023

We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

February 7, 2024

Perfect app for pincode based shipping

Love and Cheesecake
India
4 months using the app
September 2, 2023

I was looking for shipping app which can set multiple shipping fee based on distance or postcode. However all the apps required me to Enable third-party calculated rates at checkout which requires me to upgrade my plan. Siddharth emailed me after I uninstall their app to get feedback on my requirement. He was incredibly helpful & understood what I need & recommended me this app. In fact he helped me to setup the rates & always reply me promptly. The after sale service from him is top notch

fairvillefreshmart
Malaysia
4 months using the app
Cirkle Studio LLC replied October 3, 2023

We are overjoyed to read your 5-star review! Thank you for your kind words about support and the app. We truly appreciate your feedback and are always striving to improve.

February 6, 2024

This app helps us to resolve the issue where Shopify was charging delivery rates per location, so the customer was being charged more than once if they ordered items from more than one location. This app allows you to set up rules to hide/show rates when needed depending on the collection/product. Sid has been really helpful when we've had some hiccups along the way and he was really helpful with the original set up.

Duck Barn Interiors
United Kingdom
3 months using the app
June 29, 2023

Super easy to work with and knows exactly what is possible given Shopify's guidelines. Highly recommended.

Corzine & Co.
United States
4 months using the app
February 2, 2024

Great great support !

SimCrafters
Belgium
3 months using the app
August 28, 2023

The app works fantastically! I’m able to create custom rates based on regions and the customer service is fantastic. I send them an email with what I’m looking for and they help me out rather quickly! I recommend this app!

KP STORE
United States
4 months using the app