Dr. Paul Williams
Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.
ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!
Elements Colombian Coffee
The service has been incredible, their consultants have accompanied me until the last minute making sure that everything is in order and without setbacks, always going further. Thank you Mari F, Andrea, and Belen.
Absolutely amazing service and hands off from the beginning to the orders are been shipped. This is the future of e-commerce logistics.
ShipHero have simplified our fulfillment process. Their seamless solution has eliminated the vast majority of shipping issues and their Customer Success team is responsive and collaborative in solving problems.
Venice Skin Co
From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.
Just switched to ShipHero, and I am 100% loving it, the whole process is easy and there are no hidden fees, and I can't actually believe how fast they process the inbound orders and shipments. Thanks to Andrea, Mari, and Bela for all their help! Keep up the good work.
Absolutely excellent service from the moment we signed up. Everything works perfectly and the support team is available literally any moment to help out when needed. 10/10 would recommend.
Overall, I've been happy with Shiphero. I have had a few "bumps in the road" but Shiphero ultimately addressed the issues. I really like the automated fulfillment process not only through my direct Shopify store sales but also through ebay sales. From a customer service perspective, I've mostly been dealing with Clara who has been very helpful!
Carina, Clara, Mar, Bel and Marina to the rescue!! They are responsive and are on point. They helped me with all my questions (I have a lot xD). Highly recommend using ShipHero for your needs, even if you're small company!