The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The staff is prompt and helpful. I had a very pleasant onboarding experience with Marina. I think her professionalism & remarkable customer service abilities will take her very far. Looking forward to start shipping with ShipHero!
In short: super easy and amazing experience from Mari, definitely exceeded my expectations! Just started working with them and the whole integration process is super easy. Mari F. and the whole team made the onboarding process a breeze. Mari was super friendly and kind. If you're like me and like talking to humans to get doubts solved (especially when learning something) its super easy to schedule a call and was able to talk with her the next day at the latest. Thanks for all the help! :)
I can't say enough about ShipHero so far. This company really cares, and I'm so glad I found them. Marina, Julia, Danielle, Bel and Clara have been amazing. I really feel like my business is in great hands for fulfillment. Thank you to the whole team!
Dr. Paul Williams
Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.
ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!
Elements Colombian Coffee
The service has been incredible, their consultants have accompanied me until the last minute making sure that everything is in order and without setbacks, always going further. Thank you Mari F, Andrea, and Belen.
Absolutely amazing service and hands off from the beginning to the orders are been shipped. This is the future of e-commerce logistics.
ShipHero have simplified our fulfillment process. Their seamless solution has eliminated the vast majority of shipping issues and their Customer Success team is responsive and collaborative in solving problems.
Venice Skin Co
From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.
Just switched to ShipHero, and I am 100% loving it, the whole process is easy and there are no hidden fees, and I can't actually believe how fast they process the inbound orders and shipments. Thanks to Andrea, Mari, and Bela for all their help! Keep up the good work.