ShipHero Fulfillment , 171 anmeldelser

Samlet bedømmelse
3,8
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 12 % af bedømmelserne er på 1 stjerner
Redigeret 12. november 2021

Overall great app. The customer service representatives go out of their way to assist you with any issues and the dashboard is very user-friendly. I had one poor experience with a slow customer service response. I complained about the issue and the team responded quickly (specifically Danielle), and resolved it almost immediately. I look forward to working with Shiphero as my fulfillment service. Bel is always very helpful as well!

CMI Health Store
USA
Mere end et år bruger appen
2. februar 2021

I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.

I AM & CO
USA
Mere end et år bruger appen
28. oktober 2021

So far this is the best fulfillment company I have dealt with this far. Amazing communication, they are extremely fast response time and are very efficient. You will definitely have fewer headaches to worry about

InchargeKey®
USA
Mere end et år bruger appen
ShipHero svarede 28. oktober 2021

Hello InChargeKey,
Less headaches are always a good thing! Thanks so much for taking the time to leave us a review. We always appreciate hearing from our clients - and we're so glad that everything has been going great so far!

19. juli 2021

We’ve had such a great experience transferring over to shiphero! They’re super helpful and responsive! Orders ship so fast!

Little One Shop Co.
USA
Mere end et år bruger appen
Redigeret 14. april 2021

Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far!
Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.

Tasty Pastry Home
USA
Mere end et år bruger appen
4. december 2019

The APP has made my work much faster and easier. Thanks to the Team at ShipHero for helping me get going and setting up my store correctly. Russel you have been a tremendous help and I appreciate all you have done!

The Democratic Change Store
USA
Mere end et år bruger appen
Redigeret 22. juni 2022

As our company is getting more traction, the team has been extremely responsive and helpful with any inquiry we have. With all of the growing pains being a start up, it is so relieving to know that people like Jazmin have my back. Her and the entire team are extremely reliable. Thank you. Updated review: Ship Hero, and people like Maria and Clara, are a shining light in the fulfillment business. A tech forward company with this level of service is almost unheard of. We were with Shipbob before and they couldn’t have cared less about us as a company, just our dollars. ShipHero should be your first look.

LuxyLoo
USA
Mere end et år bruger appen
ShipHero svarede 12. maj 2022

Hello LuxyLoo,
We really appreciate you taking the time to leave us feedback and letting us know how we're doing. We're so glad that Jazmin is proving to be a rockstar - we agree, she's pretty awesome! We look forward to continuing to work with you and help LuxyLoo grow even more!

22. februar 2021

We have switched from Dropshipping from CH to a warehouse in the US with Shiphero. The transition went very smoothly and our orders are being delivered within 5days. Great support as well.
Would recommend!

Body Coach™
Canada
Mere end et år bruger appen
7. april 2022

After a few bumps getting ShipHero setup properly, Bela from support quickly helped us get the app up and running as we had hoped!
Bela's support has been phenomenal.
I would highly recommend ShipHero and for support and onboarding, you can't do much better than Bela.

Tools4Wisdom
USA
Cirka et år bruger appen
ShipHero svarede 7. april 2022

Hello Tools4Wisdom,
We're so glad that Bela was able to smooth out any bumps and get you up and running. Thank you for taking a moment to leave us a review. We're so glad that things are going smoothly and we appreciate the feedback. Thanks again!

26. november 2020

From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.

Venice Skin Co
Canada
Cirka et år bruger appen