Reseñas (171)

Calificación general
3,8
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
17 de junio de 2021

Marina has been amazing when helping us to onboard the fulfillment service! We had a slightly complicated setup in terms of SKUs and packaging of orders. She patiently finds the best solution for us, pulling in other colleagues to help when needed, just to ensure everything goes well for us. I'm grateful for her help and I'm excited to fulfill our orders via ShipHero! Thanks to Danielle and Julia as well for the help along the way! You guys are amazing!

Reactive Outdoor
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 1 de diciembre de 2020

ShipHero have simplified our fulfillment process. Their seamless solution has eliminated the vast majority of shipping issues and their Customer Success team is responsive and collaborative in solving problems.

Univolt
Canadá
Más de 1 año usando la aplicación
23 de julio de 2020

They have the best customer service. They respond usually within minutes, and they are always accurate and professional. I’ve had them for a month not on single complaint. Place I can trust with your inventory and customer fulfillment for sure. I give them 5

Waist Forever Official
Estados Unidos
Más de 1 año usando la aplicación
16 de junio de 2020

Thank you so much Bela for sorting our my inventory syncing problem! I am so happy I chose ShipHero. I was having trouble getting any replies from other fulfilment companies but ShipHero is always ready on chat to solve any of your problems!

CompressionAttire
Reino Unido
Más de 1 año usando la aplicación
5 de agosto de 2021

I am very happy with ShipHero. It's an excellent service - customer service and onboarding have been superb. Pricing is also very competitive. Highly recommend.

The Black Stuff
Irlanda
Más de 1 año usando la aplicación
ShipHero respondió 19 de agosto de 2021

Hi there - thanks so much for letting us know that ShipHero has been working for you! We're happy you're here and we look forward to even more success together.

Fecha de modificación: 19 de mayo de 2020

If you're on Shopify, ShipHero is who you should be outsourcing to.
Software is great. Sending products in easy. Billing is clear. Orders ship promptly.
A++

93brand
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 12 de noviembre de 2021

Overall great app. The customer service representatives go out of their way to assist you with any issues and the dashboard is very user-friendly. I had one poor experience with a slow customer service response. I complained about the issue and the team responded quickly (specifically Danielle), and resolved it almost immediately. I look forward to working with Shiphero as my fulfillment service. Bel is always very helpful as well!

CMI Health Store
Estados Unidos
Más de 1 año usando la aplicación
2 de febrero de 2021

I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.

I AM & CO
Estados Unidos
Más de 1 año usando la aplicación
19 de julio de 2021

We’ve had such a great experience transferring over to shiphero! They’re super helpful and responsive! Orders ship so fast!

Little One Shop Co.
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 14 de abril de 2021

Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far!
Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.

Tasty Pastry Home
Estados Unidos
Más de 1 año usando la aplicación