Avis (171)

Note globale
3,8
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
Modifié le 29 janvier 2020

Been working with ShipHero for a few months now and have had no issues - really enjoying the process so far! Communicative and very helpful; I have no complaints! :)

My only request is that they ship out on weekends, but things work for my needs right now.

Gut Power Drinks
États-Unis
5 mois d’utilisation de l’application
5 juin 2020

After checking quite a few fulfillment options we went with Shiphero and I couldn't be happier. Platform updates good with Shopify and they have been VERY helpful with every issue I have had and the details from my business. I would recommend 100%.
They also have very competitive prices if compared with other fulfilment centers.

Uncle Sam's Road
Espagne
4 mois d’utilisation de l’application
29 octobre 2020

Overall, I've been happy with Shiphero. I have had a few "bumps in the road" but Shiphero ultimately addressed the issues. I really like the automated fulfillment process not only through my direct Shopify store sales but also through ebay sales. From a customer service perspective, I've mostly been dealing with Clara who has been very helpful!

shopzimo
États-Unis
4 mois d’utilisation de l’application
29 mai 2020

Outstanding team and service. Bel is the best and has helped solve many issues quickly and with a great spirit. Love these guys for their service and highly recommend them!

Shelter Fitness
États-Unis
4 mois d’utilisation de l’application
25 juin 2021

The customer service is amazing! Always responsive, supportive and there to help with any question or need we have.

Dukkan
États-Unis
4 mois d’utilisation de l’application
4 février 2022

Super easy to use. Shiphero makes it easy and efficient to get an e-commerce business up and running

Prolific Pong
États-Unis
3 mois d’utilisation de l’application
ShipHero a répondu 4 février 2022

Hi there Prolific Pong,
We're so glad that you've found ShipHero to be easy to use and that it's helping you to run your eCommerce business more efficiently. We're very happy to work with clients like you and we look forward to more success in the future. Thanks!

1 septembre 2020

I used this Shiphero app for fulfilling our orders in US. Since i am new to Shopify i got so many questions to be answered for fulfillment part, So i would ask the customer service right away at shiphero dashboard. Their customer service is excellent especially BELA who is very kind, friendly she will answer all of the questions patiently...... I once got into the trouble of shipment issue of inputting wrong address due to my supplier mistake ...i directly contacted customer service team -Clara she helped me contacting FEDEX support team in resolving this issue. I would like to take this opportunity to thank Bela and Clara for this ... It is very pleasure to work with you guys. Would recommend others to try Shiphero for fulfillment.

Magnetite Power
Inde
3 mois d’utilisation de l’application
24 octobre 2020

I absolutely love using this fulfillment center, they work with stores that are just starting with 0 orders and their customer service is awesome! I love how helpful they are! I would definitely recommend them!

Ultimate Microfiber
États-Unis
3 mois d’utilisation de l’application
26 janvier 2022

Loving the back end and can’t say enough about the amazing customer service during our onboarding and now as we are shipping out. The founder (Aaron) started his journey as an ecommerce seller (jiujitsu brand if my memory serves me correct), so he gets exactly what we need and delivers. bravo!

Essential Stacks
États-Unis
3 mois d’utilisation de l’application
ShipHero a répondu 4 février 2022

Hello Essential Stacks!
Thank you so much for giving ShipHero and our founder, Aaron, such an amazing shout-out! We're so glad that your experience has been positive and worth a 5 star review. We're looking forward to continuing to work with you. Thanks again!

18 mai 2022

The app was easy to install and my customer support contact (Silvana) has been accessible along each step to ensure smooth running of the app and connection to Shopify. The team has been very useful and orders are getting shipped on time. No customer issues or damages have been reported as yet and we have been up and running approximately 3 weeks. I am thoroughly impressed thus far. Keep up the good work.

LikeItOnTop
Royaume-Uni
3 mois d’utilisation de l’application
ShipHero a répondu 19 mai 2022

Hello there!
Thank you so much for taking the time to leave us a review! We're so happy that things have been running smoothly and that ShipHero is meeting and exceeding your expectations. We look forward to continuing to work with you and help you grow your business! Thanks again.