ShipHero Fulfillment , 171 recensies
Verfijnen
-
Op beoordeling
Thank you so much Bela for sorting our my inventory syncing problem! I am so happy I chose ShipHero. I was having trouble getting any replies from other fulfilment companies but ShipHero is always ready on chat to solve any of your problems!
If you're looking for a fulfillment provider for your store, I'd look no further and start using ShipHero. We almost went with another provider, but at the last minute we found BBB reviews for that provider to be ... frightening to say the least. Scrambling we checked a bunch of other providers and all had large intake costs and variable pricing on shipping rates based on zones. ShipHero is amazing on both of those accounts. You get flat rates for all of the US - no zones!!! It's so important because you can actually plan your costs. You can also send your product across the US for the same rate. Having that option was unbelievable, but ShipHero really does it. As an example, you can offer free 2 day shipping anywhere in the US. This means you don’t have to focus marketing on one area. Your online store can truly be online! The no intake fee is also amazing. ShipHero knows how to help small businesses by making it easy to startup without being nickel and dimed. You send your inventory in and only pay for storage and shipping.
Storage is another area that shines. Their fee for storage is very very reasonable. Other services charge much higher rates. In addition to all of that, the customer service is great. They respond very quickly and resolve your issues. The onboarding process was also very helpful. You'll get your questions answered and you'll be shipping in no time. Actually, you won't have to ship anything; they'll ship for you, which is incredible. Like I said in the beginning of this review, you should stop your search for a fulfillment provider and go with ShipHero. If you still want to search, then you need to compare everything against ShipHero because ShipHero will beat other fulfillment services in every area.
Hello Canopy Coffee,
It's always been important to ShipHero that our onboarding and client support teams are top notch. We want your experience as a client to always be a good one, and we spend time training up our teams to make them the type of people you can rave about!
And we're glad you found us, too! It can be scary to trust a third-party to handle such a large part of your business and ShipHero Fulfillment knows how important it is for us to get it right. It's great to hear that we have gotten it right, so far, for Canopy Coffee. We will continue to strive to be amazing and worthy of such a 5-star review! Thank you.
I am very happy with ShipHero. It's an excellent service - customer service and onboarding have been superb. Pricing is also very competitive. Highly recommend.
Hi there - thanks so much for letting us know that ShipHero has been working for you! We're happy you're here and we look forward to even more success together.
If you're on Shopify, ShipHero is who you should be outsourcing to.
Software is great. Sending products in easy. Billing is clear. Orders ship promptly.
A++
Overall great app. The customer service representatives go out of their way to assist you with any issues and the dashboard is very user-friendly. I had one poor experience with a slow customer service response. I complained about the issue and the team responded quickly (specifically Danielle), and resolved it almost immediately. I look forward to working with Shiphero as my fulfillment service. Bel is always very helpful as well!
I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.
So far this is the best fulfillment company I have dealt with this far. Amazing communication, they are extremely fast response time and are very efficient. You will definitely have fewer headaches to worry about
Hello InChargeKey,
Less headaches are always a good thing! Thanks so much for taking the time to leave us a review. We always appreciate hearing from our clients - and we're so glad that everything has been going great so far!
We’ve had such a great experience transferring over to shiphero! They’re super helpful and responsive! Orders ship so fast!
Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far!
Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.
The APP has made my work much faster and easier. Thanks to the Team at ShipHero for helping me get going and setting up my store correctly. Russel you have been a tremendous help and I appreciate all you have done!