Avaliações (171)

Classificação geral
3,8
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
27 de agosto de 2021

Ship Hero won my business on two things: 1. Simple flat rate pricing. 2. Great communication: pre-sales, onboarding, support.

Golden Essential Foods
Estados Unidos
2 meses usando o app
ShipHero deixou uma resposta 14 de outubro de 2021

Hello Golden Essential Foods!
Wow - thanks so much for the 5-star review! These two things you mentioned - simple flat rate pricing and great communication - are two of the most important aspects of our business! It's good to know we're getting it right. We look forward to working with you!

3 de dezembro de 2020

ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!

White Pebble
Reino Unido
2 meses usando o app
11 de janeiro de 2021

The staff is prompt and helpful. I had a very pleasant onboarding experience with Marina. I think her professionalism & remarkable customer service abilities will take her very far. Looking forward to start shipping with ShipHero!

Posture Pal
Estados Unidos
2 meses usando o app
20 de agosto de 2020

Using shiphero as a USA 3PL has been a great experience for the following reasons:

- easy to use dashboard, simple to schedule incoming inventory in a 100% self serve way

- A++ support, both in response speed and helpful attitude. Both Clara & Andrea having been a joy to interact with

- competitive pricing. Pretty much no fixed fees, you pay for what you ship. Great for lean opeations

- shipping speed is as advertised. my average in 3-4 days domestic US. Great tracking too. Totally eliminates customer complaints

Only thing I would say is when you are doing your calculations for shipping expenses for your product, use zone 4 or 5 as your average cost to ship, for a more accurate projection.

-alex

Touchless
Canadá
Aproximadamente 2 meses usando o app
Data de edição: 1 de outubro de 2020

The fulfillment has been great, and they have great customer support that is always willing to help! They have honestly saved me so much time, and I love that the app is so easy to use. I can definitely say ShipHero has increased the quality of my business.

Studio Lights
Estados Unidos
Aproximadamente 2 meses usando o app
26 de novembro de 2019

Hi guys i just want you to know that shiphero offers a real solution in fulfillment. They make all clear since the begining and they support you if you have any question. I want to thank to Andrea and Russel of shiphero they have been so pleasent and dedicated to the work.
I really recommend ShipHero their app is so nice and ux friendly, all processes are very clear and support is very helpfull.

KagamiStore
China
Aproximadamente 2 meses usando o app
14 de janeiro de 2021

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees saved me $2 per product and I don't have to go to the post office 3x a day anymore. They were friendly and easy to work with.

Portland Health Supply
Estados Unidos
Aproximadamente 1 mês usando o app
27 de abril de 2021

If your store requires Fullfilment, look no further. ShipHero are truly Hero’s. From the account setup to my inventory warehousing and my first shipment to the client, all of it was a breeze. Bela had been amazing and I would definitely recommend their service and prices. Wishing all the new store owner’s Good Luck

PowerMe SNAP
Estados Unidos
Aproximadamente 1 mês usando o app
9 de agosto de 2021

This is an early review, as we've just completed the onboarding experience, but also with 7 orders shipped of varying complexity, it seems like a heck of a good start! Our company manufactures our own product and was disappointed (actually deeply frustrated) with amazon fulfillment solutions. ShipHero is a much simpler, more accessible, more professional solution. They're straightforward, helpful, patient where they need to be and responsive in others. Our onboarding took months, because we needed to assess, produce, verify, debate, but at no point did ShipHero try to hustle us through the process. Bela & Aoife were both attentive and straightforward in their explanations of our setup and steps. The tie in with Shopify produces useful controls and information for our e-commerce projects.

Tempy.io
Canadá
Aproximadamente 1 mês usando o app
ShipHero deixou uma resposta 19 de agosto de 2021

Here's to a great start! Thank you for letting us know how great the team has been shepherding you through the onboarding process. We look forward to celebrating even more success with you!

15 de junho de 2020

I switched over to ShipHero because of reading all of the positive comments on here and it’s 110% TRUE! Their service is amazing. When I shipped out my bulk order, it checked into my fulfilment Account so quickly. Customer support is always there to help you in seconds with their chat box. My dashboard is so organized, I just love it! Thumbs up to the Team.

momZ Halo
Canadá
26 dias usando o app