ShipHero Fulfillment , 171 reviews
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Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.
Overall, I've been happy with Shiphero. I have had a few "bumps in the road" but Shiphero ultimately addressed the issues. I really like the automated fulfillment process not only through my direct Shopify store sales but also through ebay sales. From a customer service perspective, I've mostly been dealing with Clara who has been very helpful!
Outstanding team and service. Bel is the best and has helped solve many issues quickly and with a great spirit. Love these guys for their service and highly recommend them!
The customer service is amazing! Always responsive, supportive and there to help with any question or need we have.
Super easy to use. Shiphero makes it easy and efficient to get an e-commerce business up and running
Hi there Prolific Pong,
We're so glad that you've found ShipHero to be easy to use and that it's helping you to run your eCommerce business more efficiently. We're very happy to work with clients like you and we look forward to more success in the future. Thanks!
I used this Shiphero app for fulfilling our orders in US. Since i am new to Shopify i got so many questions to be answered for fulfillment part, So i would ask the customer service right away at shiphero dashboard. Their customer service is excellent especially BELA who is very kind, friendly she will answer all of the questions patiently...... I once got into the trouble of shipment issue of inputting wrong address due to my supplier mistake ...i directly contacted customer service team -Clara she helped me contacting FEDEX support team in resolving this issue. I would like to take this opportunity to thank Bela and Clara for this ... It is very pleasure to work with you guys. Would recommend others to try Shiphero for fulfillment.
I absolutely love using this fulfillment center, they work with stores that are just starting with 0 orders and their customer service is awesome! I love how helpful they are! I would definitely recommend them!
Loving the back end and can’t say enough about the amazing customer service during our onboarding and now as we are shipping out. The founder (Aaron) started his journey as an ecommerce seller (jiujitsu brand if my memory serves me correct), so he gets exactly what we need and delivers. bravo!
Hello Essential Stacks!
Thank you so much for giving ShipHero and our founder, Aaron, such an amazing shout-out! We're so glad that your experience has been positive and worth a 5 star review. We're looking forward to continuing to work with you. Thanks again!
The app was easy to install and my customer support contact (Silvana) has been accessible along each step to ensure smooth running of the app and connection to Shopify. The team has been very useful and orders are getting shipped on time. No customer issues or damages have been reported as yet and we have been up and running approximately 3 weeks. I am thoroughly impressed thus far. Keep up the good work.
Hello there!
Thank you so much for taking the time to leave us a review! We're so happy that things have been running smoothly and that ShipHero is meeting and exceeding your expectations. We look forward to continuing to work with you and help you grow your business! Thanks again.
Finally a fulfillment partner with no BS (prices are listed upfront and are consistent for everyone -- no quotes and other shady practices), amazing onboarding process with guided virtual meetings and amazing responsive customer support that will address any issue you might have.