Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 19, 2021

Incredible onboarding experience. We got personalized, hands-on support all the way through. Thanks for making it so seamless. Very excited about this partnership.

The Everything Sauce
United States
10 months using the app
Edited July 5, 2021

After a year of dealing with FBA issues we decided to switch fulfillment centers and it has been awesome. They do a really good job with onboarding and making sure you are set up for success. Any issues that arise are addressed very quickly by actual people and their platform is easy to navigate.

incrEDIBLE eats inc
United States
6 months using the app
February 4, 2021

Great software, great team behind, highly recommend! They manage our inventory, pick and pack and ship at commercial price.

United States
About 1 year using the app
June 16, 2021

ShipHero is a good company to work with. They have helped me cut hours out of my day by doing our fulfillment orders. We even opened an east and west coast warehouse to cut down on shipping times for customers. The customer service team (especially Carina and Mario) are like an extension of our team. They are there every day to help smooth out the wrinkles of daily fulfilment. We are very satisfied with how ShipHero has allowed us to work on our business instead of working in our business. Sign them up!

Greenbush Natural Products
United States
6 months using the app
Edited March 2, 2021

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees are also flat and easy to understand and estimate the cost of product. Bel, Clara, Mario and Marina was helpful and they are ready to help the customers anytime. There is no waiting or queue like any other provider. Loved their service

United States
About 1 year using the app
July 8, 2021

The customer support service of Shiphero is so prompt and helpful, which helps us a lot. It's the best 3PL!

Dr Pen US
5 months using the app
Edited November 18, 2020

I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!

United States
Over 3 years using the app
May 6, 2020

Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.

United States
Over 2 years using the app
November 26, 2020

From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.

Venice Skin Co
About 1 year using the app
September 23, 2021

I'm so happy we chose to partner with Shiphero for our fulfillment needs. They are always responsive and very quick to address any last minute requests or updates to orders. They have been fantastic!

Tazzy Candy
United States
3 months using the app
ShipHero replied October 14, 2021

Hi Tazzy Candy,
Thank you for your review and for letting us know that we're hitting our marks as your fulfillment partner. We strive to answer questions quickly and to be as responsive as possible, so we're excited to know we've been living our our mission. Thank you for being a ShipHero client!