The app was easy to install and my customer support contact (Silvana) has been accessible along each step to ensure smooth running of the app and connection to Shopify. The team has been very useful and orders are getting shipped on time. No customer issues or damages have been reported as yet and we have been up and running approximately 3 weeks. I am thoroughly impressed thus far. Keep up the good work.
Thank you so much for taking the time to leave us a review! We're so happy that things have been running smoothly and that ShipHero is meeting and exceeding your expectations. We look forward to continuing to work with you and help you grow your business! Thanks again.
As our company is getting more traction, the team has been extremely responsive and helpful with any inquiry we have. With all of the growing pains being a start up, it is so relieving to know that people like Jazmin have my back. Her and the entire team are extremely reliable. Thank you. Updated review: Ship Hero, and people like Maria and Clara, are a shining light in the fulfillment business. A tech forward company with this level of service is almost unheard of. We were with Shipbob before and they couldn’t have cared less about us as a company, just our dollars. ShipHero should be your first look.
We really appreciate you taking the time to leave us feedback and letting us know how we're doing. We're so glad that Jazmin is proving to be a rockstar - we agree, she's pretty awesome! We look forward to continuing to work with you and help LuxyLoo grow even more!
The Jolie Market
Great app! Bel has been helping us with our requests. She provides great service for us. She assists us with issues and other concerns.
Hello Jolie Market,
Thank you so much for taking a moment to let us know how awesome Bel is. And we're so grateful for the 5-star review for our app. We're glad that ShipHero and our Client Support team has met and exceeded your expectations. Thanks again!
After a few bumps getting ShipHero setup properly, Bela from support quickly helped us get the app up and running as we had hoped!
Bela's support has been phenomenal.
I would highly recommend ShipHero and for support and onboarding, you can't do much better than Bela.
We're so glad that Bela was able to smooth out any bumps and get you up and running. Thank you for taking a moment to leave us a review. We're so glad that things are going smoothly and we appreciate the feedback. Thanks again!
Amazing company, amazing team to work with. Bela was great and very easy to work with. She was able to get us onboarded to the platform with ease. I'd highly recommend their services for any growing e-commerce brand!
Thank you for taking a moment to leave us such a positive review. And thank you for giving Bel a shout-out! We're so glad that ShipHero is already helping your brand to grow. Thank you again!
Fidget BOP! Shop
I'm glad I went with ShipHero as my first 3PL. Setting up ShipHero with Shopify is easy process. Their Warehouse Management System (WMS) dashboard makes things easy for a non-technical person to understand, and transparent reporting feature. Fulfillment is speedy paired up with simple pricing, and you can even automate the process! Bela has continually assists me with excellent customer service both during the oboarding process and afterwards. Whenever I have questions or need assistance I will usually get a quick response or within 24 hours.
Hello Fidget BOP! Shop,
Wow, what an awesome review. We're glad you chose us for your Fulfillment as well. We're so glad that you found the implementation process so easy and that ShipHero has met and exceeded your expectations. And thank you for the shout-out to Bela! Thank you again!
Atomic Marshmallow Pillow
ShipHero has great service. They are very quick to respond, pay close attention to detail, and feel like an extension of my team. Ana, Bela and Silvana have been great to work with. I would highly recommend ShipHero.
Hi Atomic Marshmallow Pillow (awesome name, BTW)!
Thank you for taking the time to leave us a review and for letting us know how awesome our Client Support team is - especially Ana, Bela and Silvana. We agree they're all pretty awesome! Thank you!
Super easy to use. Shiphero makes it easy and efficient to get an e-commerce business up and running
Hi there Prolific Pong,
We're so glad that you've found ShipHero to be easy to use and that it's helping you to run your eCommerce business more efficiently. We're very happy to work with clients like you and we look forward to more success in the future. Thanks!
Incredible onboarding experience. Our team had a lot of edge cases to solve for and the ShipHero sales and onboarding team were fantastic to work with. Very very responsive and comprehensive. They were reaching out to me with solutions to things on my to do list, before I could get to them. Looking forward to continuing to work with them!
Thanks a lot for taking the time to leave us a review and letting us know that our sales and onboarding teams are awesome! We absolutely agree. We're also glad that we were able to help get you onboarded smoothly, and that you're finding ShipHero to be such a great partner. Thanks again!
Loving the back end and can’t say enough about the amazing customer service during our onboarding and now as we are shipping out. The founder (Aaron) started his journey as an ecommerce seller (jiujitsu brand if my memory serves me correct), so he gets exactly what we need and delivers. bravo!
Hello Essential Stacks!
Thank you so much for giving ShipHero and our founder, Aaron, such an amazing shout-out! We're so glad that your experience has been positive and worth a 5 star review. We're looking forward to continuing to work with you. Thanks again!