ShipHero Fulfillment

ShipHero Fulfillment | Reviews

by ShipHero

Outsourced Shipping with simple pricing starting at $5.29.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    1% of ratings are 1 stars

All reviews

1 - 10 of 131 reviews

Be Jet Clean

We' re really happy with how ShipHero has handled the onboarding process. Mari (ShipHero Employee) has been our personal guide and it has been priceless to have her help along the way. The one thing we would improve are better/more economical shipping options from our manufacturer to the ShipHero warehouse. The fees they charge for this are just too high.

The Dirt Gems

Bel is awesome, Excellent, Reliable in support! She does care and go above and beyond to help. She is a lifesaver!! :)
Bel if you are seeing this I meant it. Love the way you offer your service!

Chubby Mealworms USA

Excellent reliable fulfilment services and Bel is awesome in support! They genuinely do care and go above and beyond to help.

Developer reply

November 19, 2021

Hello Chubby Mealworms USA,
Thanks for taking the time to leave us an awesome review. We think Bel is pretty amazing as well. We look forward to continuing to work together!

Cycles Journal

The customer service & onboarding team are top notch – big shout out to Silvana who was beyond helpful in my not-so-simple configurations of pre-orders & rules my business required! It feels so good to finally be in a warehouse & not shipping my own packages. Thank you to a team I can trust to make it happen smoothly! Highly recommend.

Developer reply

November 19, 2021

Hello Cycles Journal!
Thank you so much for taking the time to leave us such an awesome review. We agree that Silvana is pretty great! And we love our Onboarding and Client Support Teams too. Thanks again!

CORE

Bela was the best help for our inquiry! Fast, effective reply and solved issue. Thumbs up and recommend.

Developer reply

November 11, 2021

Thank you CORE! We appreciate you taking the time to leave a 5-star review! And thanks for letting us know that our customer support team is rockin' it. We think they're pretty awesome, too.

iLuxx Store

The customer service Shiphero is delivery the best response. Especially Bel, very helpful on every question and ready to solve an issue with fulfillment of our customer. Impressive with the service!

Developer reply

November 11, 2021

Hello iLuxx Store!
Thank you for taking the time to leave us a review! We appreciate it. And thanks for letting us know that Bel is awesome - we agree. We're so glad that your experience has been positive so far and we're looking forward to continuing to forge a strong partnership!

The Lunar Company

ShipHero is by far the best warehousing and fulfillment partners in the market today. As a small business myself, they have helped me on an individual level and was always available for any questions or issues. Kudos to Silvana from the onboarding team who helped me since the beginning!

Developer reply

November 4, 2021

Hello!
Thank you so much for leaving an amazing review. We greatly appreciate our customer feedback and we're so glad that your experience with ShipHero, and Silvana has been so positive and set the stage for continued success with us. We look forward to working together and wish The Lunar Company nothing but success in the future!

ReelFruit

Bela and the team were super helpful with listing and integrating our account into the Shiphero page. The onboarding and support afterwards have also been very impressive. The deliveries have been seamless and there are truly no hidden charges. Highly recommend!

Developer reply

November 4, 2021

Hello ReelFruit!
Thank you for leaving us a review and letting us know how awesome Bela is - we agree! So glad that ShipHero is already proving to be a valued partner and that your experience has been so positive. We look forward to continuing to work with you!

Fighthaus

Great app, fantastic support. Bel, Andrea, Clara, Sophia and Carina are all great. The app does have some bugs that pop up every now and then, but the support team takes care of it and is always on top of any issues.

NemyLu Giftware Inc US

Eventhough I have not yet fulfilled an order with ShipHero, I already love working with them! Marina with Customer Service was absolutely amazing at helping me onboard, and held my hand through the entire process. She made me feel confident that ShipHero was the right choice for my fulfillment needs. Linking my marketplace stores to my Shiphero account was easy, and they recived my inventory at their warehouse professionally and efficiently. As mentioned, I have yet to fulfill an actual order with them...but I have full confidence based on my onboarding experience that everything will work out!

Developer reply

November 4, 2021

Thank you so much for your awesome review! We pride ourselves on having a strong team for onboarding and customer support, so we're very glad to hear this has been your experience. Thanks for being a ShipHero customer - good luck with fulfilling your first order through ShipHero!

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