Avis (155)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
9 août 2017

I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.

Oneblade
États-Unis
Presque 6 ans d’utilisation de l’application
Modifié le 19 décembre 2016

I love Ship Hero. Running the warehouse and managing inventory is soooo much easier with it. They get e-commerce and what we need.

Invertedgear
États-Unis
Presque 6 ans d’utilisation de l’application
Modifié le 29 mars 2018

We've been using ShipHero for years. I highly recommend the software, it's powerful and does a great job of managing inventory, purchase orders, orders, returns and is amazing in the warehouse. A+

Scramble Usa
États-Unis
Presque 5 ans d’utilisation de l’application
13 novembre 2020

Shiphero has been one of the best decisions for our logistics. We have been able to handle more order volume efficiently and more precisely. It has even allowed us to expand our warehouse operations. The platform is easy to understand and use. Support has also been amazing and has sponsored special requirements for our business model.

ILOVEPINCH
Colombie
Presque 5 ans d’utilisation de l’application
12 août 2020

Great app with an outstanding onboarding process and immediate results. Fully recommended.
We're a large Mexican retailer that recently launched its e-commerce. Since launch day the achieved volume was much higher than anticipated. Our legacy systems were incapable of communicating with Shopify, so the picking, packing and shipping was done manually. Errors and late orders were growing out of control.
After we spoke to ShipHero of our situation, we were able to launch the app within a week and completed the onboarding process in less than a month, with extraordinary results. No more picking mistakes or late orders.
We're ready to continue growing.

Waldo's
Mexique
Plus de 4 ans d’utilisation de l’application
Modifié le 18 octobre 2018

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.

Fendrihan
Canada
Plus de 4 ans d’utilisation de l’application
Modifié le 18 octobre 2018

As other reviewers mentioned, if you have a store with a lot of items, multiple warehouses and, in general, if you require a more complex solution than just pack and ship, ShipHero is a great option.
That's not to say they are extremely easy to use or install. All the features they offer results in a certain complexity and a relatively steep learning curve in getting used with the app. Also, dealing with their support requires patience and grit.

Fendrihan
États-Unis
Plus de 4 ans d’utilisation de l’application
ShipHero a répondu 8 mars 2019

We aim to solve complex with aplomb. Thank you for your feedback, we're grateful to help you do awesome :) We're working hard to constantly improve, add more features, make more tutorial videos (that aren't boring) as well as grow support. We appreciate you as one of our brilliant customers.

Cheers!

Modifié le 14 mars 2017

Shopify + ShipHero is the best way to run your business, and that's all you need from an operations perspective.

We get
Shipping
Multi Channel Inventory Management
Purchase Orders
Reporting to help with purchase orders
Returns management
Reports on Inventory Value, Cost of Goods and our Shipping
Awesome mobile apps for working in the warehouse
A reliable service.

If you're looking for the best back-end for Shopify, you found it.

Tapcancerout
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 14 septembre 2018

I recommend ShipHero highly.

Shopify + ShipHero is how we run our business and we're delighted with both. The software has the features we need to run and scale our business.

Would give 6 stars if I could. Give ShipHero a try.

Aestheticusa
États-Unis
Plus de 4 ans d’utilisation de l’application
29 septembre 2016

We have 2 stores and We sell on Amazon too. We needed an inventory management solution. Shiphero has simplified our workflow. Shiphero is more powerful with an iPad and bluetooth scanner. We don't need paper invoice or packing slip any more.

My Kollectionk
Corée du Sud
Environ 4 ans d’utilisation de l’application