리뷰 (155)

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2021년 2월 7일

Shiphero is perfect. Everything works as it should and it is helping us scale and handle order volume seamlessly. If you're looking to outsource your shipping, look no further. Shiphero is the one.

NooWave
미국
앱 사용 기간 3개월
2019년 6월 27일

ShipHero makes the picking process so efficient and the platform is easy to use. Our team caught on very quickly & the app allows us to track where mistakes are being made so we can complete further training with that user. We love being able to track where the orders are in the shipping process. We found that ShipHero's support team was very responsive during onboarding, even helping us customize our invoice and an internal Ship to Store label. We definitely appreciate the level of support they've provided

Glik's
미국
앱 사용 기간 3개월
2015년 2월 18일

I can't tell you how nice it is to be able to streamline shipping. The developers at shiphero have put in a ton of time to make sure shiphero works the way I need it to..

Can't recommend enough

Fortune Cookie Soap
미국
앱 사용 기간 3개월
2020년 3월 25일

We started using this app when we moved from a 3PL to our own warehouse. It has helped us ship all the orders in time and without making mistakes. 
The team has been excellent and has guided us throughout the process. 
Shiphero is one the best inventory and shipping software I've used so far.

SINGULARU
스페인
앱 사용 기간 3개월
2021년 9월 21일

We decided switch to ShipHero with the main goal of consolidating Inventory Management, Scan & Pack and Shipping into just one tool. We are very pleased with the results so far as ShipHero has positively impacted our productivity and inventory accuracy. With that said, The most value I have gotten from the switch has been their customer support, Mike was great getting us started during the onboarding process and Cathy is always there for us with outstanding support and availability. Thank you guys!

Starpil Wax
미국
앱 사용 기간 3개월
답글 ShipHero개 2021년 9월 23일

Wow! Thank you so much for leaving an amazing review, and for shouting out two of our heroes, Mike and Cathy! We agree, they are pretty super. We're so glad that you're already seeing benefits and value with ShipHero and we look forward to continuing to work with you.

2021년 10월 28일

We switched from veeqo (not recommended) to shiphero and we love it very easy to understand . everything goes smoothly and fast. We had Mike & Joel as our teacher they will make sure everything is clear and they are very patient with you. If you have a problem you can reach out to them and they will work on it . We haven't run into any big issues yet so keep it going.

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
미국
앱 사용 기간 3개월
답글 ShipHero개 2021년 10월 28일

Hello MOEFLAVOR!
Thank you so much for your review! We're so glad that the switch to ShipHero has been smooth and exceeded your expectations. Thanks for giving Mike and Joel a shout-out as well. We really appreciate it.

2017년 7월 15일

This is the glue between my sales channels and my warehouse. I was impressed by the automatic shipping confirmation email that includes tracking which is sent through shopify as soon as orders are fulfilled. I didn't even have to configure that. It syncs for free with Xero so now my accounting workflows are automated, too.

Andinosource
미국
앱 사용 기간 3개월
2019년 2월 1일

The app is great most of the time it works as it should but when the problems/bugs comes be prepared for even 2 weeks waiting time to get that fixed. Shiphero did have chat support, then they shut it down. Now they have form to fill.... When you get a reply to your message you noticed that even you know more about Shiphero that this first Customer Support assistant. There are lots of guys who know how to fix the problems but you have to first tackle the Shiphero first shield and it takes time.

I just see that this big and expensive app should have rapid customer service because when something bad happens its slows your business or even shut it down and who can worth that? Nobody.

App works 85% time without problems and I recommend you buy if you have the skills to solve the problems without any help from Shiphero.

App 3.8 / 5
Customer Support 1/5

Dick Johnson
핀란드
앱 사용 기간 대략 6년
답글 ShipHero개 2019년 3월 7일

Sincerely appreciate your feedback. Great we are helping you with our product, not so great our support missed the mark. We are adding more support team members and as our team continues to grow, will be introducing both chat and phone support.

2023년 4월 23일

Amazingly easy integration with the most helpful support! This system has made us 10x more efficient. Can't rate it high enough!

Red Land Cotton
미국
앱 사용 기간 3개월
2021년 8월 24일

ShipHero has been an integral service in supporting our brand to bring shipping back in-house. The onboarding process was straightforward and helpful. Our representative Mike Azimi is an incredible person with wonderful energy, and he guided us through the process and answered the many questions that we had. We also had the opportunity to meet Mike for an in-person training where he helped our team get up and running with the entire shipping process. After just a few weeks navigating inventory counts and bulk uploads, we’re seeing huge benefits from ShipHero and we’re on-track with our shipments processing smoothly. Big thanks to Mike and the ShipHero team for all the amazing support!

Melinda Maria Jewelry
미국
앱 사용 기간 3개월
답글 ShipHero개 2021년 8월 26일

Hello! Thank you so much for your wonderful review! We are glad that your initial months with ShipHero have been so positive and that Mike was a superhero during the implementation. We think he's pretty great too.