리뷰 (155)

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 1월 31일

We have used Shiphero for a long time. Lately, we have not been impressed with the level of customer service they offer. Many features will come out unfinished and basic functionality can be buggy.

Antique Candle Co.
미국
앱 사용 기간 거의 4년
답글 ShipHero개 2023년 2월 2일

Hello,
Thank you for leaving your feedback. We're sorry that you have had a less than optimal experience lately - it is never our intention to fall short when it comes ...

2020년 8월 27일

The shipping of orders is amazing - inventory management is horrible it always oversells inventory and the API with Shopify is not working currently. The customer service people are nice but it takes so long to get tech support help when we have urgent issues. (you can pay extra to have support, but why pay for tech support when the product should be working) You also must pay $99/user if you are ...

Little Bipsy Collection
미국
앱 사용 기간 6개월
답글 ShipHero개 2020년 8월 28일

Hey Taylor,

Nicholas here. Disappointing to read we're missing the mark for you and your team. I've spoken with support to get an understanding of what we're tripping up on - ...

2016년 12월 16일에 편집됨

Only problem I've encountered thus far is Multi-Packages using UPS for my business.

After spending THOUSANDS of dollars on employee salary integrating software for testing, buying $1,200+ in hardware (ipad,socket mobile scanner,cases,mounting bracket) this one left me without a solution for my business. I am now looking for alternatives that use the same hardware I just purchased to use instead ...

Open Source Steel
미국
앱 사용 기간 대략 2개월
2017년 10월 2일

My business never got this app to work. We had some costly mistakes due to using this app; however, we did receive support. Eventually, it started feeling like they were avoiding us and we felt like we were being a pain to them. After 30 days of trying to get this app to work, we finally gave up and they gave us our money back.

Clear Jelly Stamper 2
캐나다
앱 사용 기간 대략 1개월