전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 2월 22일

We have been absolutely blown away by the service that we received when learning about SH and ultimately going live with the product earlier this year! Our Solutions Specialist, Alissa Williams, was incredible and always replied to our needs within minutes, even when on vacation! We love how customizable the system is and have already been able to save a ton of time and money with switching to ShipHero! We would highly recommend this product to anyone looking to make the switch to a system that adapts and learns with you!

Ugmonk
미국
앱 사용 기간 대략 2년
답글 ShipHero개 2023년 2월 23일

Hello!
Thank you so much for leaving such a stellar review for our team and for Alissa! We agree that she is a superstar. We're glad that you've had such a positive experience so far and we're looking forward to working with you for many years to come! Thanks again!

2017년 9월 1일

Nicholas, Aaron, Martin, Adam, Anthony and many others from the support team: Thank you. Integrating a system like Shiphero requires a lot of support and patience, and those guys are effortless on explaining every question and solving every problem. We exchanged over 100 e-mails in 30 days of trial and I'm confident that Shiphero is going to be a partner for my business for many years to come.

The Keratin Store
미국
앱 사용 기간 대략 2년
2015년 11월 7일

We own our own store in addition to owning a 3PL that ships for other e-retailers. Moving to ShipHero has been one of the easiest and most pleasant experiences we've had in our years of existence.

Previously we had to manage inventory with one app and then ship with another. This meant we had to develop a lot of processes for returns, shipping, and inventory that jumped from platform to platform. Now we're able to handle it all in one place which as created so many efficiencies for our team.

Above all, their team is incredibly responsive to any issues that come up and they're very accommodating to features and requests that we've had. I really can't recommend them enough.

Texashumor
미국
앱 사용 기간 거의 2년
2015년 5월 23일

Ship Hero is one the few best apps out there. Providing the tools needed for a warehouse, actually multiple warehouse.

Their support is just outstanding.

Thanks Team Ship Hero.

Bikes + Life
미국
앱 사용 기간 거의 2년
2017년 8월 12일에 편집됨

We've been using ShipHero for over 6 months and have had a few issues, but their customer service and tech support has always been very responsive and worked us thru any issues. We also like the fact that it updates inventory almost immediately between Shopify and then to our other channels. The iPad app is very useful for doing cycle counts, pick and pack online orders and managing inventory overall. We would highly recommend them to anyone looking for a comprehensive inventory management system for their multi-channel business.

The Cooks Marketplace
미국
앱 사용 기간 거의 2년
2018년 5월 1일

Amazing platform! Our fulfillment process has really been simplified.

Their team recently held our hand through an otherwise tough migration and it couldn't have been any smoother.

Thanks ShipHero!

Pure For Men
미국
앱 사용 기간 거의 2년
2016년 5월 26일

We are so thankful we found ShipHero! Its streamlined our entire system, making our staff more productive, shipments much quicker and all around an easier process for everyone! Would highly recommend! Amazing customer service! Russell, Aaron and the staff are on top of answering any questions and we have really appreciated all of their help!

Apricotlanepeoria
미국
앱 사용 기간 거의 2년
2017년 7월 15일

Love it! warehouse management at its best. guys over at SH help us all the time. incredible service and app!

Mika Yoga Wear
미국
앱 사용 기간 거의 2년
2016년 3월 11일에 편집됨

We previously used ShipHero with Magento EE, but recently moved to Shopify Plus. We are now managing several Shopify Plus stores with ShipHero and it works like a dream.

Some of the best things about ShipHero are:

- iPad based, no more paper everywhere.
- Full control with bin locations and overstock.
- Fast and accurate picking process. We use carts where we pick into several totes for each picking session, and barcodes are used to verify.
- Fast packing process with another round of verification by scanning barcodes or confirming manually.
- Returns.
- Cycle counting.
- Statistics that greatly help when creating purchase orders. You can set re-order levels and amounts, saving you an incredible amount of time. ShipHero tells you how much you sold in the last 7/30/60/90/180/365 days.
- Lots of useful reports that seems to get better all the time.
- Amazing support!

If you ship anything above 50 orders per day and/or have lots of SKUs with the need for bin and overstock bin locations, the monthly cost is definitely worth it! Using this vs the standard Shopify shipping workflow is like day and night. We had another WMS before ShipHero aimed at larger retailers, so we have tried others, but we are getting faster and more efficient packing and picking with ShipHero.

Conclusion: Highly recommended!

Barbershop Norge
노르웨이
앱 사용 기간 거의 2년
2020년 12월 30일에 편집됨

My team and I had a seamless transition to Shiphero. I have been able to speed up all my processes to better scale my stores in our new warehouse. Friendly support team really cares about your success. Only complain is that I didn't use it sooner!

Alien Outfitters
미국
앱 사용 기간 거의 2년