ShipHero Inventory & Shipping , 149 vurderinger
If you are looking to fulfill every last need you can think of --- shipping, accurate barcoding with inventory control, returns (THAT UPDATE AND HOLD YOUR INVENTORY--- EEEK), you name it... THIS IS THE program to get.
I have spent MONTHS trying to swing between programs that would give me workarounds to provide simply everything shiphero provides. I cannot go on and on about this company and program enough. Martin and Nicholas are CONSTANTLY working and helping me WHENEVER I need. They go above and beyond, they work out small quirks, help me understand things that I don't quite get, they help me process solve to most efficiently utilize their products to help my business grow and run smoothly. They have a HUGE database of help pages as well that cover nearly every question you can think of.
It's truly the entire package for e-commerce operations to run like they SHOULD. Accurately, speedy and everything connected in ONE location with Shopify. They just GET IT. You aren't talking to bland, vanilla developers who have no idea how things should flow or work in actuality. They GET it. Things make SENSE.
Not only are they extremely responsive, kind and intuitive....they're a riot! They actually have PERSONALITY. Especially that crazy British mess, Nicholas. The entire thing is just an absolute breath of fresh air. I am THRILLED to have this program and work with this company. I simply do not have enough words or time to fully explain the benefits and issues it's solved for my business and employees. We're about to take OFF and expand into a large warehouse. With their help, this transition will be FLAWLESS. As mentioned, I don't have enough good things to say about them. I really don't. There's literally NOTHING that they do not have that I absolutely wish it could. It's the MAC DADDY and I can tell you, if you stick with it, this program and team will make it worth it.
To be 100% genuine here, I think the only thing worth even mentioning that is a bit of an issue is the $99 user fee. When I am hiring part-time help to help pick and pack (literally nothing else) - that is just too expensive. That increases costs a lot and no matter how I slice it and try to make it more economically feasible, I can't quite validate that expense per user. I feel there should be an alternative - such as a part-time user login (that you can track on different days etc).
For example, I have college students that work 2-3 days a week. They are here at different times. But, they work no more than 10 hours a week each. I do not feel that they should have two separate logins. Not everyone in a warehouse works full time.
Otherwise, again --- this is the best program for 8456845 reasons. Truly.
Excellent software, excellent support. We're tried several shipping solutions, including outsourced and ShipHero is the only one that has worked flawlessly for shipping product.
Stop looking, you found the right one.
Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.
How switching to ShipHero transformed our business in 90 days My skincare brand BlackWolfNation.com was doing very basic in-house fulfillment using ShipStation. We grew from 20 orders a day to over 1000 in just 12 months and needed a more robust solution to continue growing. Working with Shiphero we were able to implement a receiving ASN system, warehouse locations, faster and more accurate pick, pack, and ship procedures, rate shopping, and setting up bundled components for accurate inventory. ShipHero is a very powerful out-of-the-box solution that paid for itself instantly. With the help of the Shiphero team, we then transformed our in-house fulfillment operation into ONE23 Fulfillment - a thriving 3PL business within 90-days. We now ship for many top DTC brands and are pushing out thousands of orders a day. This is an extremely scalable solution that continues to innovate and add new features. Onboarding new clients, portal access, and billing are all fantastic. Without ShipHero we never could have grown as fast as we have or had the confidence to implement it in the first place and get the most out of the platform. All I can say is we are thankful for ShipHero every day.
Wow! Black Wolf Nation, thank you so much for sharing such a detailed review and letting us know how much ShipHero has helped you as you switched from another platform.
We're so glad ShipHero has been a benefit to you and your company and that you're seeing the value. Thank you for the review!
Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.
Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.
As other reviewers mentioned, if you have a store with a lot of items, multiple warehouses and, in general, if you require a more complex solution than just pack and ship, ShipHero is a great option.
That's not to say they are extremely easy to use or install. All the features they offer results in a certain complexity and a relatively steep learning curve in getting used with the app. Also, dealing with their support requires patience and grit.
We aim to solve complex with aplomb. Thank you for your feedback, we're grateful to help you do awesome :) We're working hard to constantly improve, add more features, make more tutorial videos (that aren't boring) as well as grow support. We appreciate you as one of our brilliant customers.
Having used Shipstation, Stitchlabs and several others before ShipHero, I cannot recommend ShipHero more highly.
ShipHero is a complete system for running your ecommerce operation. It is powerful, the system is fast and it's reliable and accurate.
There are a ton of features in ShipHero that we did not expect to find, it's a pretty comprehensive solution.
If you're shipping more than 200 orders a day, you won't find better software to run your Shopify business than ShipHero.
Its always been a great support and awesome platform since the time we started using ShipHero. Trust me i have been working on every inventory management tool, and i had a great deal of issues with sync of channels to the platform, with almost every tool. I have been using ShipHero from last 3 years for now, sync is quick, it just takes seconds to sync with shopify orders or inventory. And it works great with Amazon and eBay too. There are other platforms too like Magento, Woo commerce and Big Commerce, it works great with them too. Interface is really easy, informative, robust and works with iOS devices, that's really great.Reporting tools are also very handy.
Coming to support part, support team is really helpful, they understands the problem and fixes it promptly. Never faced a issue with regards to support.
All over its a Hero product of all. Great product.
WE LOVE SHIPHERO!!! From order fulfillment to inventory management, could not ask for anything better. The iPad/iPhone integrations make life easy and reduce packer error like nothing else. Great team, great support, couldnt ask for anything more!