ShipHero Inventory & Shipping

ShipHero to the rescue. The app has a great UI, which makes it super easy to train our employees to use the new system. Our onboarding specialist was super helpful and a blast to work with. I will say it does seem like sometimes they will push new updates and sometimes those updates can cause the app to act a little buggy. Their support is good and they normally will have a fix or solution that day. Definitly I would say for small to medium size businesses this app is awesome.

This review is primarily for the ShipHero 3PL software. Before moving to ShipHero, we were fulfilling 5K+ orders/mo very manually—no SKUs or inventory tracking, manual 3PL billing for other brands we fulfill for etc. We evaluated several 3PL solutions to help us scale fulfillment our own brands, as well as build out a new warehouse to grow our 3PL company. We finally settled on ShipHero because of the full suite 3PL software they've built rather than using separate apps for what we needed. We scored with Brett Oliveira initially, and then Mike Azimi as our onboarding specialist, and he was AMAZING to work with. The onboarding was super smooth, and we're now shipping 7K+ orders/mo for several brands from our first warehouse running ShipHero within a matter of weeks. Some specific things we really appreciate about ShipHero 3PL software: - Kits! We can create a kit SKU and assign multiple items to be picked/tracked as components in different locations in the warehouse.
- The efficiency of the picking flow through the warehouse.
- Replenishment reports for optimizing our team to restock pickable locations.
- Using Purchase Orders for receiving inventory is super streamlined, and makes it easy for our team to be efficient.
- The whole iOS/scanner implementation makes it easy to onboard new employees and make them productive immediately.
- Custom orders statuses that we can use to have pickers focus on specific 3PL brands.
- Order automation rules for adding SKUs to orders based on the product SKUs (e.g. adding ring box SKUs to ring orders, necklace pouches to necklace orders, etc.)
- 3PL billing! We haven’t even scratched the surface yet of all the detailed levels of billing you can apply to your 3PL customers - per pick, n+ picks, bins used in the warehouse, cubic storage used, etc. GREAT STUFF!
- There’s bound to be more things here as we explore the software further. The big selling point is that they use their own software in their own warehouses which means they dogwood their own features before providing them to us 3PL software customers. Before we started with ShipHero we visited their Allentown warehouse and got a ton of ideas for how to implement our warehouse layout and workflows. We still have yet to nerd out on Xbox Kinect for our packing stations, but they even have a KB article when we have some time :) We’d definitely recommend ShipHero if you’re looking to scale your 3PL company and want a SAAS solution from a growing company that is continually building features that help you grow with them.

Great program! Team is very responsive and having them available on live chat is great!

Having used Shipstation, Stitchlabs and several others before ShipHero, I cannot recommend ShipHero more highly.

ShipHero is a complete system for running your ecommerce operation. It is powerful, the system is fast and it's reliable and accurate.

There are a ton of features in ShipHero that we did not expect to find, it's a pretty comprehensive solution.

If you're shipping more than 200 orders a day, you won't find better software to run your Shopify business than ShipHero.

ShipHero has been a great partner for consolidating our inventory and order management across 100+ Shopify stores.

When looking for a partner, we went through a stringent vetting process of over a dozen vendors in the space. ShipHero's technology, UI, and customer support set them apart.

We look forward to continuing to work with them for years to come.

How switching to ShipHero transformed our business in 90 days My skincare brand BlackWolfNation.com was doing very basic in-house fulfillment using ShipStation. We grew from 20 orders a day to over 1000 in just 12 months and needed a more robust solution to continue growing. Working with Shiphero we were able to implement a receiving ASN system, warehouse locations, faster and more accurate pick, pack, and ship procedures, rate shopping, and setting up bundled components for accurate inventory. ShipHero is a very powerful out-of-the-box solution that paid for itself instantly. With the help of the Shiphero team, we then transformed our in-house fulfillment operation into ONE23 Fulfillment - a thriving 3PL business within 90-days. We now ship for many top DTC brands and are pushing out thousands of orders a day. This is an extremely scalable solution that continues to innovate and add new features. Onboarding new clients, portal access, and billing are all fantastic. Without ShipHero we never could have grown as fast as we have or had the confidence to implement it in the first place and get the most out of the platform. All I can say is we are thankful for ShipHero every day.

WE LOVE SHIPHERO!!! From order fulfillment to inventory management, could not ask for anything better. The iPad/iPhone integrations make life easy and reduce packer error like nothing else. Great team, great support, couldnt ask for anything more!

ShipHero has been an amazing partner for us. We launched with them back in 2021 when we migrated to Shopify and have used them as our Warehouse IMS/OMS. They have many advanced features that have helped us become much more efficient in our warehouse operations. We recently started also using ShipHero in our Shopify POS stores as well as their 3PL's on the East Coast. All of it has work seamlessly and easily enabled us to become an OmniChannel business. If you are an Ecommerce brand that owns and operates its own DC, I can't recommend ShipHero enough.

Shiphero is the only app out there that has the pick and pack functionality we needed in order to scale and exceed customer expectations. Having done my own research, you can't find what Shiphero offers at this price point anywhere. With so many features, it's hard to write about them all in a review. My advice, request a demo, and see for yourself. I definitely recommend this company.

I would give ShipHero 6 stars if I could!

Easy to use software right out of the box. Same look and feel as Shopify, so there's limited training needed.

It fits the needs of our large 8-figure turnover company with 50+ employees, covering everything from Wholesale, Goods In, Barcode Readers, Different User Access Levels, iPad App for even easier access and use, easy plug-n-play with Shopify, and the best help and support you could wish for. Fast, prompt and genuinely helpful.

We looked at all of the other solutions, and ShipHero was by far the best value for money. They're difficult to beat.

DW, CMO, WigOutlet.com