Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
7 november 2015

We own our own store in addition to owning a 3PL that ships for other e-retailers. Moving to ShipHero has been one of the easiest and most pleasant experiences we've had in our years of existence.

Previously we had to manage inventory with one app and then ship with another. This meant we had to develop a lot of processes for returns, shipping, and inventory that jumped from platform to platform. Now we're able to handle it all in one place which as created so many efficiencies for our team.

Above all, their team is incredibly responsive to any issues that come up and they're very accommodating to features and requests that we've had. I really can't recommend them enough.

Texashumor
Verenigde Staten
Bijna 2 jaar gebruiken de app
23 mei 2015

Ship Hero is one the few best apps out there. Providing the tools needed for a warehouse, actually multiple warehouse.

Their support is just outstanding.

Thanks Team Ship Hero.

Bikes + Life
Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 12 augustus 2017

We've been using ShipHero for over 6 months and have had a few issues, but their customer service and tech support has always been very responsive and worked us thru any issues. We also like the fact that it updates inventory almost immediately between Shopify and then to our other channels. The iPad app is very useful for doing cycle counts, pick and pack online orders and managing inventory overall. We would highly recommend them to anyone looking for a comprehensive inventory management system for their multi-channel business.

The Cooks Marketplace
Verenigde Staten
Bijna 2 jaar gebruiken de app
1 mei 2018

Amazing platform! Our fulfillment process has really been simplified.

Their team recently held our hand through an otherwise tough migration and it couldn't have been any smoother.

Thanks ShipHero!

Pure For Men
Verenigde Staten
Bijna 2 jaar gebruiken de app
26 mei 2016

We are so thankful we found ShipHero! Its streamlined our entire system, making our staff more productive, shipments much quicker and all around an easier process for everyone! Would highly recommend! Amazing customer service! Russell, Aaron and the staff are on top of answering any questions and we have really appreciated all of their help!

Apricotlanepeoria
Verenigde Staten
Bijna 2 jaar gebruiken de app
15 juli 2017

Love it! warehouse management at its best. guys over at SH help us all the time. incredible service and app!

Mika Yoga Wear
Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 11 maart 2016

We previously used ShipHero with Magento EE, but recently moved to Shopify Plus. We are now managing several Shopify Plus stores with ShipHero and it works like a dream.

Some of the best things about ShipHero are:

- iPad based, no more paper everywhere.
- Full control with bin locations and overstock.
- Fast and accurate picking process. We use carts where we pick into several totes for each picking session, and barcodes are used to verify.
- Fast packing process with another round of verification by scanning barcodes or confirming manually.
- Returns.
- Cycle counting.
- Statistics that greatly help when creating purchase orders. You can set re-order levels and amounts, saving you an incredible amount of time. ShipHero tells you how much you sold in the last 7/30/60/90/180/365 days.
- Lots of useful reports that seems to get better all the time.
- Amazing support!

If you ship anything above 50 orders per day and/or have lots of SKUs with the need for bin and overstock bin locations, the monthly cost is definitely worth it! Using this vs the standard Shopify shipping workflow is like day and night. We had another WMS before ShipHero aimed at larger retailers, so we have tried others, but we are getting faster and more efficient packing and picking with ShipHero.

Conclusion: Highly recommended!

Barbershop Norge
Noorwegen
Bijna 2 jaar gebruiken de app
Bewerkt 30 december 2020

My team and I had a seamless transition to Shiphero. I have been able to speed up all my processes to better scale my stores in our new warehouse. Friendly support team really cares about your success. Only complain is that I didn't use it sooner!

Alien Outfitters
Verenigde Staten
Bijna 2 jaar gebruiken de app
23 februari 2017

Its always been a great support and awesome platform since the time we started using ShipHero. Trust me i have been working on every inventory management tool, and i had a great deal of issues with sync of channels to the platform, with almost every tool. I have been using ShipHero from last 3 years for now, sync is quick, it just takes seconds to sync with shopify orders or inventory. And it works great with Amazon and eBay too. There are other platforms too like Magento, Woo commerce and Big Commerce, it works great with them too. Interface is really easy, informative, robust and works with iOS devices, that's really great.Reporting tools are also very handy.
Coming to support part, support team is really helpful, they understands the problem and fixes it promptly. Never faced a issue with regards to support.

All over its a Hero product of all. Great product.

Corsetdeal Us
Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 2 juni 2017

Amazing App! Amazing support! This is by far the most efficient shiping and inventory option we have found. Love that you can run from Ipad intergrate barcode scanners for picking. Picking, packing and shipping orders is fast and efficient. It is not uncomon for us to pick, pack and ship orders in less then Three Minutes with the Shiphero System. Maintaining stocking levels, multiple vendors for same SKU, Kits etc are all a breeze.
Ship Hero also has the most responsive tech suport I've ever seen, a model that other vendors should learn from. With over a year of using ShipHerro, I can honestly say it's the most important app we have added to Shopify.

Homebrew4less
Verenigde Staten
Meer dan een jaar gebruiken de app