Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
24 augustus 2021

ShipHero has been an excellent next step for us as our company rapidly grows. Most notably, the customer service they provide is top-notch. Brett Oliveira, Mike Azimi, and Cathy Galvis all were fast to respond and incredibly helpful throughout the whole process. Migrating to this app was a big task and they made it easy and painless! Even after just a few weeks, we're already starting to see huge benefits from using ShipHero and are looking forward to growing even more with ShipHero's help!

DFTBA
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShipHero heeft geantwoord 26 augustus 2021

Thank you for leaving such a wonderful review - and for calling out Brett, Mike and Cathy! We agree that they're pretty super! We hope that our partnership together brings you continued success and can't wait to see what your business does next.

18 februari 2021

Late December I contact 3 warehouse manager software Ship Hero, SKU Vault, and Finale Inventory. I spent 15 hours meeting with the 3 companies and meeting with 2 3PL one worked with Ship Hero the other with Sku Vault. By far Ship Hero is the best option for Shopify merchants. It's almost like it was build for it. We had to leave the 3PL that we were using within weeks and setup a 4000sq. warehouse. Reasons for leaving:
1. 3PL had 1.5%-3% order error in peak months. 2. picker and packer were not efficient.
3. Inventory was never correct.
4. Shipping Amazon orders took too long
5. No API integration with Shopify Plus. The solution: Ship Hero
1. Error margin 0.01%
2. picker and packer positions cut in half
3. inventory is accurate 99%
4. Integration with Amazon
5. Ship Hero and Shopify Plus connect in minutes. If it wasn't for Ship Hero and Yosef Haas we wouldn't have been able to setup a warehouse in weeks. They advised us in all purchases from Racks to Scanners.
During the learning phase (3 weeks) we meet with Ship Hero almost everyday. Onboarding team is extremely knowledgable and responsive. They don't let you struggle through setup mode which is already hard as it is. I couldn't be any happier or more satisfied with their software. Thanks Yosef PS. If Ship Hero didn't exist I would never want to own a warehouse.

Woxer
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
13 april 2021

Fantastic app. Is helping us break down the barriers when it comes to scaling an eCommerce business. Their Bulk shipping feature is a necessity for brands scaling around a hero product. Onboarding is incredibly easy and painless, our representative, Mike Azimi was a pleasure to work with and maybe one of the fastest communicators via email I've met.

Kong Beer Bong
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShipHero heeft geantwoord 12 augustus 2021

Thank you so much for your review! We're so glad you're happy with ShipHero and that the Bulk Shipping feature is working so well. We look forward to our continued partnership!

21 juli 2015

ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.

Spiritadmin
Verenigde Staten
Ongeveer een maand gebruiken de app
24 februari 2022

This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had!

STRATA
Verenigde Staten
Ongeveer een maand gebruiken de app
ShipHero heeft geantwoord 4 maart 2022

Hello Strata!
Woot for a smoother and more efficient fulfillment process! We're so glad that ShipHero is meeting and exceeding your expectations. We also really appreciate the time you took to leave us a review. And thank you for giving Mike A. a shout-out. He is a super valuable resource for our clients and for ShipHero! Thank you again.

26 juli 2017

Great app to manage your shipping. It doesn't matter how complicated your set up is, the guys at Shiphero are with you every step of they way !

Sheer Natural
Canada
27 dagen gebruiken de app
10 januari 2015

We've tried about a half a dozen different systems and have to say that ShipHero is the best out there! Not only is the system a head above the rest, but the support they offer is simply unbeatable. If I could leave 10 stars I would.

We've even become more profitable because of the error prevention system that they have in place. Simply outstanding and highly recommended!

Sports Giveaways
Verenigde Staten
23 dagen gebruiken de app
2 juli 2014

Love the App...thx for all the help Aaron

Fashion Nova
Verenigde Staten
13 dagen gebruiken de app
Bewerkt 17 juni 2019

Although we chose to not integrated ShipHero for the particular store we were trying it on, because it was more advanced and feature-rich than we needed at this time, the platform and it's abilities are outstanding. Even more so, the team and support at ShipHero - especially Matt - was worth the 5-star review itself. Their scheduling and onboarding process was very thorough and detailed. The support we received was very good especially for the asking price. I am sure as this store scales ShipHero will likely be integrated at some point, but for now, it's a bit overkill for us.

Envoyer Fine Wines
Verenigde Staten
12 dagen gebruiken de app
8 december 2018

We use ShipHero to run our operation. We have several shopify stores and sell on Amazon, eBay and Walmart. We peak at a bit over 1,000 orders a day.
ShipHero is the most sophisticated software for running an ecommerce business. ShipHero syncs inventory automatically and works great. ShipHero allows us to ship quickly and accurately. We use the mobile apps and web app for shipping.
The system is fast, reliable and has a ton of complex functionality.
If you're running an ecommerce business with scale (say over $5million in annual revenue), there is no better solution that ShipHero.

kitsunebjj
Verenigde Staten
10 dagen gebruiken de app
ShipHero heeft geantwoord 8 maart 2019

"Sophisticated" - so fancy. Thank you for your feedback! Happy to see you're kicking arse KitsuneBJJ. Let us know if you need anything.