ShipHero Inventory & Shipping

I can't tell you how nice it is to be able to streamline shipping. The developers at shiphero have put in a ton of time to make sure shiphero works the way I need it to..

Can't recommend enough

We instantly fell in love with ShipHero because it is a perfect one-stop solution to managing your own warehouse. From inventory tracking to label printing, ShipHero does it all. This keeps our tech stack simple and efficient. Our team can all easily work together in one piece of software as opposed to siloing data in various places. And most importantly, the customer support is great via phone or chat.

- NICE LAUNDRY

These guys are the best! Important to a system like this is fast help and service to get you up and running, and they deliver better than any other place I've worked with. It will keep your product/orders flowing as expected. Always innovating and improving from user feedback.

I am speaking to all of my fellow Shopify store owners in order to confirm that the hype is real. ShipHero came highly recommended and they have absolutely lived up to their 5-star reputation. ShipHero makes managing the most important aspects of your business efficient and easy while also providing an unbeatable platform to process your daily orders. ShipHero is constantly releasing new and useful features and because it is a cloud-based software, I instantly have access to these new features with no additional fees. If you sell through multiple vendors there is no doubt in my mind that this is the inventory management software for you. Like clockwork throughout the day, ShipHero quickly imports all of our orders from all of our vendors across the web. Most importantly, their customer support is extremely attentive and helpful.

We've been using ShipHero for over 2 years now and we can't imagine running our warehouse without it now.

ShipHero have increased our pick & pack efficiency and allowed us to easily scale and grow our business. Their reporting functions also help us better forecast our inventory needs.

Their support is absolutely amazing - extremely helpful and almost always responding within minutes. I would go as far as saying that ShipHero has the best customer support out of any app or SaaS product we've used.

I would have no hesitation recommending ShipHero to any growing eCommerce business.

The app is great most of the time it works as it should but when the problems/bugs comes be prepared for even 2 weeks waiting time to get that fixed. Shiphero did have chat support, then they shut it down. Now they have form to fill.... When you get a reply to your message you noticed that even you know more about Shiphero that this first Customer Support assistant. There are lots of guys who know how to fix the problems but you have to first tackle the Shiphero first shield and it takes time.

I just see that this big and expensive app should have rapid customer service because when something bad happens its slows your business or even shut it down and who can worth that? Nobody.

App works 85% time without problems and I recommend you buy if you have the skills to solve the problems without any help from Shiphero.

App 3.8 / 5
Customer Support 1/5

I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.

Shiphero has been one of the best decisions for our logistics. We have been able to handle more order volume efficiently and more precisely. It has even allowed us to expand our warehouse operations. The platform is easy to understand and use. Support has also been amazing and has sponsored special requirements for our business model.

Great app with an outstanding onboarding process and immediate results. Fully recommended.
We're a large Mexican retailer that recently launched its e-commerce. Since launch day the achieved volume was much higher than anticipated. Our legacy systems were incapable of communicating with Shopify, so the picking, packing and shipping was done manually. Errors and late orders were growing out of control.
After we spoke to ShipHero of our situation, we were able to launch the app within a week and completed the onboarding process in less than a month, with extraordinary results. No more picking mistakes or late orders.
We're ready to continue growing.

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.