The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We started using ShipHero with our fulfillment partner for a new subscription model product. Alongside the very advanced inventory and order management, the integrations and technical team have been the best. They are right on tickets and fixing any problems that arise. It has been a great help getting back to our customers with answers and not waiting for weeks for a response/fix.
We instantly fell in love with ShipHero because it is a perfect one-stop solution to managing your own warehouse. From inventory tracking to label printing, ShipHero does it all. This keeps our tech stack simple and efficient. Our team can all easily work together in one piece of software as opposed to siloing data in various places. And most importantly, the customer support is great via phone or chat.
- NICE LAUNDRY
Great inventory management app that has a seamless mobile platform. My company has used a lot of the competitors but ShipHero is definitely is one step above the rest. Would highly recommend to those that are looking to simplify their daily warehouse processes and vastly improve their efficiency.
The staff are also super helpful!
In addition to completely revolutionizing our order processing on the day to day, it really helped us make sense of restocking and employee monitoring. The team as bent over backwards to help us integrate, and has had very open ears to feedback for future features.
I don't see how any Shopify store can function efficiently without Shiphero.
Shiphero has been an integral part of our operations. From tracking inventory to fulfilling complex orders, this tool has been nothing short of perfect. Best customer service in the industry too.
We have 2 stores and We sell on Amazon too. We needed an inventory management solution. Shiphero has simplified our workflow. Shiphero is more powerful with an iPad and bluetooth scanner. We don't need paper invoice or packing slip any more.
Shiphero is a valuable piece of software that is cost effective and flexible. It out performs its competitors that are in the same price tier in almost every category. Additionally, the Shiphero team is great to work with and cares a lot about the product and customer experience.
Shiphero goes above and beyond to work with the Shinesty team, even after hours, to ensure that our fulfillment system is always running at 100%. Definitely some of the best customer support I've ever experienced.
Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.
These guys are the best! Important to a system like this is fast help and service to get you up and running, and they deliver better than any other place I've worked with. It will keep your product/orders flowing as expected. Always innovating and improving from user feedback.
We chose ShipHero because we needed an end-to-end solution for managing inventory, all in one place, that could sync with Shopify and also with our own custom stack (through the API). Another requirement we had, is our shipping labels needed to be on the bottom of our invoices, this is not a normal offering of ShipHero, but they offered to implement a custom solution for us which was a lifesaver. The iPad and scanning solution has been great for our warehouse to manage orders and inventory and ensure integrity. Their development team has also worked around the clock for us to implement crucial bug fixes and feature enhancements. If you plan on selling 1000's of units and scaling beyond this is definitely a solution I would recommend.
-Adam Ayers, VP Engineering @ Five Four Group