ShipHero Inventory & Shipping

ShipHero Inventory & Shipping

by ShipHero

The complete inventory, order management and shipping solution

4.7 of 5 stars(102 reviews)

Focus on Growth

Everything you need to run your fulfillment operations from inventory, order management, picking/packing/shipping to returns & reports.

Reduce Shipping Costs

Simultaneously, connect to multiple carriers & rate shop the cheapest possible rate to deliver it to the customer by the expected date

Run a Fearless Warehouse

ShipHero’s mobile app puts operations in your hands. Every movement of your orders & inventory is tracked in real-time. No surprises!


About ShipHero Inventory & Shipping

ShipHero is a complete WMS/OMS solution.

Highlights

Complete cloud based solution that works in your web browser, with the best mobile app for ios devices that allow your team to work in the warehouse. * Inventory synchronized across all of your connected sales channels. * Automation rules reduce manual tasks and make your team smarter. * Batch order processing on mobile and desktop means orders fulfilled faster. * Use barcodes for products, locations, boxes and commands - no other software needed. * Ship rate quoting always ensures you get the cheapest shipping option for each order. * Purchase order management to help you replenish stock from your vendors. * Returns management allows your customers to generate returns. * Reporting helps you understand everything from how much you’re spending on shipments, sales history, inventory changes and even team performance. * Ready to go with Amazon and Amazon FBA.

All inventory managed in one place

  • Ensure accurate inventory counts with tracked changes and cycle counting.
  • Set barcodes, pick and overstock locations, vendors and customs information.
  • Set dimensions and weights to simplify pack & ship tasks.
  • Make changes in bulk.
  • Create and manage kits.
  • Manage inventory across different warehouses, set rules for allocation.
  • Reporting that give you insight to inventory changes, sales history, stale inventory, cost of goods.

Faster and smarter order fulfillment

  • Automation rules allow you to reduce repetitive tasks, and get very creative with orders
  • Identify and easily merge orders that can be merged and save on shipping.
  • You won’t find an easier and more powerful app to batch pick and ship orders ready to go with barcode scanning and voice picking.
  • Walk less. ShipHero figures out the most efficiently picking routes so you can save the footsteps.
  • Manage order priority, grouping, holds or let automation do that for you.
  • Know in real time what’s happening with any order.
  • Barcodes help you avoid errors, and it’s all built in.

Shipping

  • Use automation to set shipping methods based on weight, line items, customer, shipping destination and more.
  • Let Ship Hero figure out the cheapest shipping label for each order.
  • Send your customer shipping confirmation and tracking info when orders are shipped.
  • View reports on shipments, know what carriers and options are being used and cost.

Additional Features

  • Kitting
  • Advanced cycle counting
  • Purchase order management
  • Automation rules
  • Easy, self-generated customer returns
  • Produce barcodes and leverage barcode scanning
  • Team activity and tracking
  • Merged Order Notifications to save money

Integrates with

  • Amazon,
  • USPS,
  • BigCommerce,
  • Cratejoy,
  • eBay,
  • Channel Advisor

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Startup Business

$499/month

$99 per month per additional user

  • Includes 2 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Single-Item Batch

Small Business

$799/month

$99 per month per additional user

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Single-Item Batch

Enterprise

$1,700/month

$99 per month per additional user

  • Included 15 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Dynamic Slotting Available

ShipHero for 3PL

$999/month

$99 per month per additional user, $29 per connected store

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Unlimited Clients at no charge

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 102 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (4)

Most recent reviews

Mammashop.dk

Okay system - Not the best because that it has to many small errors. The support is crazy bad. Long delay on reply to my mails and sometime we don't get any feedback on our e-mails.

Developer reply

June 24, 2019

Hallo Mads, sorry to hear and read your 1 star review.

I reviewed your support requests and see our team has been responsive, multiple members of the team are familiar with you as they've worked with you. I see you are frustrated with a feature request we're unable to fulfill and that you're looking for another solution because of that. Please reach out to me directly so we can chat - nicholas@shiphero.com

Envoyer Fine Wines

Although we chose to not integrated ShipHero for the particular store we were trying it on, because it was more advanced and feature-rich than we needed at this time, the platform and it's abilities are outstanding. Even more so, the team and support at ShipHero - especially Matt - was worth the 5-star review itself. Their scheduling and onboarding process was very thorough and detailed. The support we received was very good especially for the asking price. I am sure as this store scales ShipHero will likely be integrated at some point, but for now, it's a bit overkill for us.

Royal + Reese

While Shiphero has barcode scanning for picking orders and the ability to print postage, the program itself leaves a lot to be desired. There is no chat or phone support. You have to email any time there is an issue and hope that someone emails you back in a timely manner which usually takes at least an hour. Their customer service is sub par in that we have never had them help with any troubleshooting. We have had to figure things out on our own. The queue does not pull in chronological order which makes pulling cumbersome with trying to get oldest orders out first. There are a lot of extra clicks that are unnecessary making things multiple steps that could be cut down. The speed is slow which they blame on the postage carriers even though their entire platform is slow, not just printing of a postage label. Ideas for updates are submitted and never heard about again. Just not an efficient way to mail orders if you're doing volume in the 10,000's per month.

Developer reply

May 12, 2019

Ello there. Sorry to hear your frustrations, you've been with us for two years so we're missing something. Our team will definitely assist - let's figure out what is happening and get it fixed. Our director of support will be reaching out shortly.