Calificación general
4,9
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
1 de marzo de 2024

Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.

BEAUTY CREATIONS
Estados Unidos
Alrededor de 2 meses usando la aplicación
2 de abril de 2024

Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.

Rapha Blends
Estados Unidos
2 meses usando la aplicación
10 de enero de 2024

Super great customer service and pretty simple app. The integration works great as the team is able to make different customizations to make it work for your store. Highly recommend.

Hanafy Pigments US
Estados Unidos
Alrededor de 2 meses usando la aplicación
23 de octubre de 2023

The top-notch customer support set ShipInsure apart from other similar companies from the beginning. The ability to meet and talk to their team from initial demo to setup to trouble-shooting after installation is what helped us know we made the best decision to partner with ShipInsure.

ShipInsure does precisely what it promises - it eases your shipping headaches. They take care of the time-consuming customer service issues that pop up with lost, damaged, or stolen orders with ease. We highly recommend using ShipInsure!

Rosy Rings
Estados Unidos
Alrededor de 1 mes usando la aplicación
3 de noviembre de 2023

We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims. In the past it was a bit of a headache but this saves time and money! Highly recommend!

Polkadog
Estados Unidos
11 días usando la aplicación
24 de octubre de 2023

This program is great! It's nice to know my team does not have to worry or waist time filing claims for missing packages

Recycled Karma Brands
Estados Unidos
Alrededor de 2 meses usando la aplicación
20 de junio de 2023

Great shipping insurance app. They are very responsive and always ask for our feedback which is appreciated. The set up couldn’t be easier. Haven’t had any issues with the app either!

Mirrored Image
Estados Unidos
Alrededor de 1 mes usando la aplicación
3 de abril de 2023

Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!

Sweetly Rose
Estados Unidos
Alrededor de 2 meses usando la aplicación
ShipInsure respondió 3 de abril de 2023

We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.

14 de septiembre de 2021

This app is a wow! it works just exactly as described. I love it and its amazing, i will recommend it to my friends.

Beard Rocks
Estados Unidos
Alrededor de 1 año usando la aplicación
ShipInsure respondió 30 de septiembre de 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

Fecha de modificación: 29 de septiembre de 2021

Triple AAA Fashion Collection Based on our experience with this app we have reached out twice to support for simple basic information and have not heard anything from them since hope they see this message and we get some help! We heard back from John and he was able to provide us more details on what we are looking for so we are looking forward to seeing the process within the coming months together this insurance has helped our store from having lots of abundant checkout from or site.

Triple AAA Fashion Collection
Estados Unidos
4 meses usando la aplicación
ShipInsure respondió 6 de octubre de 2021

Thanks for your business question and feedback regarding future functionality of the ShipInsure product. It is great to get feedback, and even 'beta-testers' as we prioritize new features and roll them out (and fine-tune them to what the market wants).
Our apologies for not seeing your business question initially.