ShipInsure Shipping Protection

This app is causing fraudulent activity on my website. Criminals are utilizing it to test credit card information and in turn I’m being charged for the cancellations/refunds. Either the app or Shopify need to add parameters to prevent this for now I have uninstalled the app.

ShipInsure was very easily integrated into our Shopify platform. There is also excellent support from their team. I especially appreciate that they are open to continuous improvement of their app and take suggestions from the user for a more efficient experience.

Super happy so far! Drew and Morgan have been awesome to work with, quick responses and very informative. We launched ShipInsure on our website today and immediately had customers opting in to the shipping protection. We are excited to see how it goes and are hopeful that ShipInsure will take away the need of having to deal with unhappy customers and claims with our carriers.

Amazing for fulfillment, been using them for a year and have had no issues so far.

We’ve been extremely pleased with our experience using ShipInsure! The platform is intuitive, reliable, and has streamlined our shipping insurance process in ways we didn’t expect. It’s clear that ShipInsure is designed with both efficiency and user experience in mind, making it a standout solution in the industry.

We’d especially like to give a big shoutout to Noah for going above and beyond. His attention to detail, responsiveness, and willingness to provide extra support made a significant difference for our team. It's rare to find that level of dedication and customer care, and we truly appreciate it.

Overall, we highly recommend ShipInsure to anyone looking for a seamless, professional, and trustworthy shipping insurance solution. It’s been a great partnership, and we look forward to continuing to work together!

ShipInsure has been a very easy integration into our existing Shopify setup. The team truly invests time in understanding your business to ensure everything is configured for success. Post integration support has been exceptional, with no questions too difficult - they check in to help us maximise results and explore new opportunities within our markets. Highly recommend for anyone looking to elevate their post sale support experience and customer confidence!

Quick turnaround time and friendly service!

We recently switched over to ShipInsure and are incredible happy with this service and support. It ties in seamlessly to our customer service portal as well. And the transition has been wonderful, thanks to Drew and Morgan!

Can’t say enough good things about ShipInsure. Noah and the team are top-tier, super easy to work with, always on it, and they genuinely care. It’s rare to find a partner that feels like an extension of your team, but that’s exactly what they’ve been for us. Setup was a breeze, support is lightning fast, and it’s been a big win for both our ops and our customers. We’ve had way fewer headaches on the shipping side, and our customers love having that extra layer of protection. If you’re on the fence, just go for it, you’ll be glad you did.

Great app and super useful for both my customers and my business. It makes it easy for customers to feel confident about their orders, and it gives us peace of mind knowing we’re covered if something goes wrong in shipping. The setup was seamless and the integration with Shopify is smooth. Their customer support is stellar—responsive, proactive, and clearly driven to help businesses succeed. ShipInsure has quickly become an essential part of our store operations.