ShipInsure Shipping Protection
- Priser
-
Gratis
- Højdepunkter
- Brug direkte i Shopify-administratoren
- Bedømmelse
- 3,3 (34)
- Udvikler
- ShipInsure
Galleri med udvalgte billeder
Lindr forsendelsesproblemer, øg indtægterne, og forbedr din kundes checkout-oplevelse.
Lad ShipInsure håndtere dine forsendelsesbekymringer uden omkostninger for dig. Giv dine kunder ro i sindet fra checkout til levering. Med fuld dækning for mistede, beskadigede eller stjålne ordrer forbedrer vores service købsoplevelsen. I sjældne tilfælde af et problem tager ShipInsure hurtigt hånd om refusioner eller genbestillinger fra din butik, hvilket giver dig værktøjerne til at øge kundetilfredsheden.
- Reducer supporttid og -omkostninger med smart teknologi og dedikeret support
- Minimer tab, mens du øger indtægterne gennem ordrebeskyttelse
- Øg kundeloyaliteten med hurtig løsning af krav
- Fleksible pris- og indtægtsdelingsmuligheder tilpasset din butiks behov
Indeholder maskinoversat tekst
- Højdepunkter
- Brug direkte i Shopify-administratoren
Sprog
Engelsk og Fransk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- With All Cart's
- Gorgias
- Ticketing system
- Help Desk Software
- Zendesk
- Recharge
Kategorier
Kurvvisning
Mersalg
Tilpasning af betalingsflow
Priser
Free
Gratis
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
Anmeldelser (34)
Zero response to inquires and virtually no customer support makes this app a severe challenge.
The app works, but is completely non-customizable. You cannot change the amount charged, you cannot change the refund or replace options.
The only saving grace is that they actually pay out when claims are made. If replacements are requested though, you will probably lose money compared to a refund if you offer free shipping, and there is no way to turn this off.
Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages, but now customers are able to file a claim on their own for their missing packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner. If I ever have any issues, I just send an email and I receive a reply back.
At first, everything seemed promising—the product does work, but it has its limitations. I can’t set my own pricing without contacting them directly, and even then, it takes weeks for any changes to be made. Their support team completely disappeared after I asked basic questions, like why we were getting charged on our credit card and how their business model actually works. We’re being billed thousands and receiving reimbursements, but it’s all confusing, and we’re left without clear answers on how the whole process functions.
Support doesn’t respond to emails. Takes forever to get paid on claims and get this, they want to give you a bill credit for payment instead of paying the claims back to you. If the support would be more attentive I would be inclined to use their service but it’s a deal breaker when I email them 3-4 times and don’t ever receive a response.
Wyatt Branch guaranteed us a $100 gift card (which previous employee Yaz Nuri did not send to us) and never received it. He promised an additional $50 for using their app and once set up, he didn't send it again. This app seems like a scam!
Support
Appsupport leveres af ShipInsure.
Eller besøg deres supportportalUdvikler
Lanceret
10. september 2021 · Ændringslog
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