
ShipInsure Shipping Protection
- 定价
-
免费
- 亮点
- 可直接在 Shopify 后台使用
- 评分
- 3.4 (33)
- 开发人员
- ShipInsure
配图图库

缓解运输烦恼,增加收入,提升客户结账体验。
让 ShipInsure 处理您的运输问题,您无需承担任何费用。从结账到交付,为您的客户提供安心保障。我们的服务涵盖丢失、损坏或被盗订单,提升购买体验。在极少数情况下出现问题时,ShipInsure 会迅速处理退款或重新下单,为您提供提升客户满意度的工具。
- 通过智能技术和专属支持减少支持时间和成本
- 通过订单保护减少损失并增加收入
- 通过快速理赔解决方案提高客户保留率
- 灵活的定价和收入共享选项,满足您商店的需求
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
语言
英语 以及 法语
这款应用未翻译成简体中文
适配以下产品:
- 结账
- With All Cart's
- Gorgias
- Ticketing system
- Help Desk Software
- Zendesk
- Recharge
评论 (33)
Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages, but now customers are able to file a claim on their own for their missing packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner. If I ever have any issues, I just send an email and I receive a reply back.
Zero response to inquires and virtually no customer support makes this app a severe challenge.
The app works, but is completely non-customizable. You cannot change the amount charged, you cannot change the refund or replace options.
The only saving grace is that they actually pay out when claims are made. If replacements are requested though, you will probably lose money compared to a refund if you offer free shipping, and there is no way to turn this off.
At first, everything seemed promising—the product does work, but it has its limitations. I can’t set my own pricing without contacting them directly, and even then, it takes weeks for any changes to be made. Their support team completely disappeared after I asked basic questions, like why we were getting charged on our credit card and how their business model actually works. We’re being billed thousands and receiving reimbursements, but it’s all confusing, and we’re left without clear answers on how the whole process functions.
Support doesn’t respond to emails. Takes forever to get paid on claims and get this, they want to give you a bill credit for payment instead of paying the claims back to you. If the support would be more attentive I would be inclined to use their service but it’s a deal breaker when I email them 3-4 times and don’t ever receive a response.
Wyatt Branch guaranteed us a $100 gift card (which previous employee Yaz Nuri did not send to us) and never received it. He promised an additional $50 for using their app and once set up, he didn't send it again. This app seems like a scam!
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