Powerful new features, services and plugins for your Shopify store

All Apps / Shipping / shipmate

shipmate

shipmate

Developed by Foundry POD Ltd

Get
Price: Free – $99.99 / month Free Trial: 7 days More info
  • Notifies your customers by SMS when their order ships
  • Includes tracking information if available
  • Automatically corrects numbers and ignores land lines

Why do I need this app?



  • 85% of customers in our recent survey said they wished all eCommerce sites sent sms messages when their order shipped.

  • 96% of customers said they would check tracking information instead of raising a support ticket if they had the information to hand.

  • shipmate works automatically from the first click, although you can customize it if you want to.

  • All numbers are verified to ensure they are mobile/cell phones and credits are only used if the recipient will receive the sms.

  • As order volumes vary, sms credits rollover for 30 days.



Features


Where's my order?


shipmate automatically notifies your customers by text message when their order ships and includes tracking information (if available). Well-informed customers are happy customers - plus you'll have fewer support tickets to deal with.


Sorry, do I know you?


shipmate uses alphanumberic sender id in supported countries. This means your messages come from your business name (rather than a number) when they appear on your customers' phones.


Garbage in = SMS out


We know that user input is not perfect, so we verify and correct all numbers before sending, using local rules in the shipping country. We also verify that numbers are mobile/cell phones and ignore any land-lines. This all happens silently and behind-the-scenes, ensuring your credits aren't wasted.


You're ★★★★★


SMS with tracking is the kind of stuff that the large retailers do, day in day out, and 85% of customers in our recent survey said they wished all eCommerce sites sent sms messages when their order shipped. First impressions of your business count, and little things like this make a huge difference.


Any Theme Will Do


shipmate will work with any theme and there is no code, and nothing to install. It works from the first click, although you can customize it if you want to.


Control over everything


Modify the message sent to your customers to say anything you like, with merge fields supported. You can change the sender ID too from the app.


So, where's the free trial?


Click 'Get' and start sending SMSs. Free trial is 7 days and includes up to 10 messages. You can create some test orders with your mobile/cell number and mark them fulfilled if your store is quiet. This will let you experience the app as your customers will.

shipmate reviews

  1. 5 stars (0 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (0 reviews)

No reviews yet. You should write the first review.

Get
Free – $99.99 / month
7 days

Support & Sales

Foundry POD Ltd
0203 773 6350
sales@foundrypod.com
foundrypod.com
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.