Shipmondo , 25 avis

Note globale
3,9
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
12 juillet 2022

Shipmondo and Shopify works really well and seamless together. Before we settled on Shipmondo we tested out some of the competitors, but Shipmondo is by far the superior when it comes to ease of use and customer support. We sell to to 14+ countries in Europe and it was really easy to setup so it works perfectly with all our stores and marketplaces we operate on. Also a big applause to the Shipmondo support which have been really helpful when we had questions regarding API integration.

miraklmarkets
Danemark
Environ 2 ans d’utilisation de l’application
Modifié le 1 juin 2019

Support is great. Fast feedback and professional service.

(Updated review)

Broken Savior
Danemark
Environ 2 ans d’utilisation de l’application
Shipmondo a répondu 1 juin 2019

Thank you! I'm glad to hear that your case has been resolved. If there is anything, feel free to let us know.

30 août 2017

Absolut det bedste der er sket for vores webshop!
Den nemmeste måde at få pakkelabels kørt ind i workflowet.
Har sparet os utrolig mange timer.

Byfjord
Danemark
Presque 2 ans d’utilisation de l’application
11 juillet 2022

Five stars from us! Lovely support from the support team as well I very highly recommend this app!

Jentle
Danemark
Plus d'un an d’utilisation de l’application
Modifié le 22 août 2017

Very easy to use and great support whenever you need it.

Fitfashion
Danemark
Plus d'un an d’utilisation de l’application
24 août 2017

Great app. Easy to install and works as expected!

Andvogue
Danemark
Plus d'un an d’utilisation de l’application
8 février 2023

Super integration, meget brugervenlig. Fantastisk kundeservice fra Shipmondo. Meget tilfreds med appen

Packsmart
Danemark
Plus d'un an d’utilisation de l’application
Modifié le 9 mai 2023

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, no other broker can match the prices I get though their platform and NO subscription fees!! 0!! Besides using their agreements with UPS and DHL I am also using my own agreement with DB

Barista och Espresso
Suède
Environ un an d’utilisation de l’application
Modifié le 10 mai 2022

they are just a middle company providing better prices for sending in bulk, however, if you have any problem with any shipment or weight, you can't do anything, and you can't complain, and they won't help you, just will ask you for more money to pay or you won't be able to use their app anymore. UPDATE: I got banned for using their app for posting negative reviews and feedback, so as you can see freedom of speech is not tolerated by this company, only nice and kind words are allowed. May update: I got banned since April of using Shipmondo services due to my bad reviews, I'm also not allowed to use the service with any other companies, so it's not MY company who was banned, it was ME, so it was something personal against my person, BUT at the end they made me a BIG favour, signing a business contract directly with postnord, SAVED more than 500DKK per month, it's completely insane how much Shipmondo is charging for shipping when you can get it cheaper now, I just can say THANK YOU for banning using your services, you made me a BIG FAVOUR. BUT YOUR LACK OF FREEDOM IS CONCERNING - WE ARE IN 2022 -

Golden Beards
Danemark
Presque 3 ans d’utilisation de l’application
Shipmondo a répondu 11 mai 2022

Hello Goldenbeards.com

As we have already tried explaining multiple times, we feel that we have done everything in our power to support your business over the past 7 years and offer the best possible service to you. But we do not feel that the cooperation has been mutually appreciated.

You have bashed our service online and threatened us multiple times, even though the reason for your issues had been your parcels not being compliant with the rules and regulations of your chosen carrier.

We’ve also advised you on multiple occasions to enter your own agreements with your desired carriers, which you have refused to do up until now, but I’m glad to hear that you’ve finally done it.

We feel that there is nothing more we can do to make this cooperation a successful one for both parties and have therefore asked you to find another solution for your shipments.

15 avril 2023

I like the App a lot but its only for middle/big businesses.

If you dont send often packages they just close down your account!

They gave me an alternative which was for costumers who pick up free packages from my location to pay a (label of costumer self pick up) so i am allowed to use their app, even though their is no shipping...

I hope in the future they will change their policy.

Its seems they look at the forest and not the tree ( big costumers only)

The Meander Shop
Danemark
Environ un an d’utilisation de l’application
Shipmondo a répondu 19 avril 2023

Hey Meander Shop,

Majority of your orders are pickup orders. If you don’t wish to use Shipmondo for managing your pickup orders, then the only thing you need to do is set up your pickup options through Shopify and not Shipmondo, and this will quickly resolve your issue.

At Shipmondo, we're all about making order and freight management as easy as possible for our customers. That's why we offer a delivery checkout solution free of charge to our active customers.

The only requirement is that any orders created through our module are processed via Shipmondo's shipping or pickup flow. Remember that once you process your order through the pickup flow in Shipmondo, it will also be updated correctly on Shopify. You can also automate the payment capture flow this way, otherwise you have to perform all these tasks manually.

Our delivery checkout takes up resources and has commercial consequences, but you don't have to worry about monthly fees or anything like that - just freight or a small label fee for your pickup orders.

Shipmondo’s solution is super flexible and can be tailored to meet the needs of businesses of all shapes and sizes.

Also, just to clear things up: your Shipmondo account hasn't been closed. We've simply put the delivery checkout access on hold until you become an active customer at Shipmondo.

Best regards,
Hung from Shipmondo