ShipMonk | Order Fulfillment

One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!

Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the growth of our business.

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.

Overall, my experience with ShipMonk has been fantastic.

I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point.

On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it.

Easy recommendation!

Love shipmonk integrations, it makes it super easy to manage my business.

I now have 2 accounts with Shipmonk and they have been great overall! Just opened my 2nd account with them and Joan in the onboarding team was exemplary! She really went above and beyond to get our store live quickly as we immediately had several orders that had to be fulfilled quickly! Enzo also jumped in and was great but Joan really stuck with us and made sure we could get set up fast!

Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies.. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs.

We can highly recommend it

The app integration was fast and easy. We hired Shipmonk to fulfill orders for our startup business on Shopify. We were assigned a designated Happiness Engineer (HE) who walked us through an onboarding session to get our team familiarized with the system. Our fulfillment and shipping required custom packing specifications depending on the platform/store orders were processed from and the team was able to work with us on this. When our HE was not available, it was easy to reach out to Shipmonk for assistance by submitting a ticket online in which we would receive a response within 24 hours. The only drawback that we experience is the communication between pacific and eastern time. Although our company is based in California, we preferred the Florida warehouse to complete our order fulfillment. Overall, we are satisfied with Shipmonk’s services and team of professionals.

Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!