Reseñas (140)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
26 de julio de 2023

Matt was extremely helpful in helping us transfer a handful of skus from one account to another. He was very thorough in his communication and was able to answer all the questions we had.

Broadway Murder Mysteries
Estados Unidos
6 meses usando la aplicación
23 de enero de 2018

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Tigfit Bands
Canadá
5 meses usando la aplicación
7 de noviembre de 2023

Our Happiness Engineer Matthew S. was brilliant assisting us with a recent issue we had. He was quick to respond and was able to answer all our questions, and the process went very smoothly. We are very thankful for his help.

SIRENI BEAUTY
Estados Unidos
5 meses usando la aplicación
26 de enero de 2024

Shipmonk has been a big step up from our previous 3PL partner, and a lot of that has to do with our happiness Engineer, Austin P. His attentiveness and knowledge surrounding Shipmonk software and protocol has been a huge asset. In the rare scenario where he doesn't know the answer to our question, he is quick to find it. Highly recommend working with Austin.

Letterkenny | Shoresy Official Store
Canadá
4 meses usando la aplicación
ShipMonk respondió 9 de julio de 2024

Thank you for writing in to tell us about your experience with ShipMonk. It is our pleasure and privilege to be your 3PL partner, and we're so glad that your services with us ...

Fecha de modificación: 5 de mayo de 2019

I've talked to many 3PL's across the country and ShipMonk is one of the best i've seen! Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing. Oh, and their shipping rates are heavily discounted which opens the door for global sales. Highly recommend ShipMonk for all of your storage ...

Fuego Shoes
Estados Unidos
4 meses usando la aplicación
7 de marzo de 2024

Shipmonk has been an amazing 1 stop shop for all my shipping and fulfillment needs. The most daunting task was the setup but David Lowthorp is their Onboarding Specialist and he made everything very easy and efficient. He also answered every question with a quick and timely response. I definitely recommend ShipMonk!

Elite Level Status
Estados Unidos
3 meses usando la aplicación
ShipMonk respondió 9 de julio de 2024

Thank you for leaving this review. We appreciate your feedback on the set up process and our customer support. We've shared your comments with David and the Client Experience ...

3 de julio de 2023

Everything about them is amazing! From my first sales call, to every onboarding call since, Shipmonk has been the most seamless and comforting aspect of my journey in e-commerce. They are kind, helpful, and extremely knowledgeable, and they always put me at ease. I always look forward to calls with Shipmonk reps (Shoutout to Pascalle and Charli) because I know they'll always be able to help me ...

mndymorning
Estados Unidos
2 meses usando la aplicación
31 de mayo de 2023

I have had absolutely amazing experience with ShipMonks' onboarding team. I am not a technical savvy and it was not easy for me to integrate the Shopify and other online stores. But their team provided outstanding support and help, immediate response. If your assistant will be Mr. Fernando Acuna - you are the luckiest person and you are at trustworthy hands who will lead, help, and support you as ...

Milliana Riche
Estados Unidos
Alrededor de 2 meses usando la aplicación
16 de mayo de 2023

After researching many different 3PL providers, I decided to go with ShipMonk for my order fulfillment. From the beginning, they have always been extremely easy to work with and attentive. Their customer service has been top notch and I am really impressed by their technology platform and how it easily connects with my Shopify Store. Their facilities are great and the robots are very cool to see ...

Joyasol Shoes
Estados Unidos
Alrededor de 2 meses usando la aplicación
1 de junio de 2023

As a large subscription box business, our 3PL needs can vary greatly and often require a deep level of understanding of the fulfillment process.

Fernanda, our Shipmonk support representative, has been invaluable in suiting our business needs. The knowledge and background that she brings to our team makes a night-and-day positive impact on our 3PL experience.

Loot Crate
Estados Unidos
Alrededor de 1 mes usando la aplicación