Reseñas (140)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
19 de mayo de 2023

Such a wonderful experience in my onboarding with the team at Shipmonk! They made sure that all my questions were answered and promptly. I recommend them for any e-commerce platform.

Defynecosmetics
Canadá
7 meses usando la aplicación
12 de junio de 2021

Love Shipmonk! Fulfilling orders is seamless; my customers are super satisfied, and the interface is a breeze. I can see my entire shipping ecosystem at once. :)

NoNetz
Estados Unidos
6 meses usando la aplicación
5 de julio de 2021

Love the customer service and the amount of support I received during my onboarding process! I'm anxiety-prone especially when it comes to getting started with something new and ShipMonk has been a great help...plus good vibes all around! The software is easy to use as well and has everything I need.

Fables Den Shop
Canadá
6 meses usando la aplicación
26 de octubre de 2020

Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!

Sea Moss by Nutra Remedies
Estados Unidos
6 meses usando la aplicación
10 de marzo de 2022

Not rating the app Im rating shipmonk. Please avoid using this fulfillment center for your company if you don’t want to risk going out of business. The worst company I’ve ever worked with. The poorest communication and messed up two huge shipments of my product costing me thousands. I’m still trying to recover

Vakandi Apparel
Estados Unidos
6 meses usando la aplicación
ShipMonk respondió 16 de marzo de 2022

Hi Vakandi Apparel,

We're very sorry to hear that your experience with ShipMonk has been anything less than perfect. Here at ShipMonk, we strive to provide all of our valued ...

23 de enero de 2019

Excellent service!

The onboarding process was entirely done by them within 24 hours and everything was easily set up.

Integrates very well with shopify and automatically manages and fulfills orders and inventory.

Good shipping rates and fast delivery times.

Impeccable customer service, responds and resolves issues as fast as they can.

Overall great experience!

Athdi
Australia
6 meses usando la aplicación
26 de julio de 2023

Matt was extremely helpful in helping us transfer a handful of skus from one account to another. He was very thorough in his communication and was able to answer all the questions we had.

Broadway Murder Mysteries
Estados Unidos
6 meses usando la aplicación
23 de enero de 2018

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Tigfit Bands
Canadá
5 meses usando la aplicación
27 de abril de 2022

Shipmonk has stupid high shipping. I have products that cost up to $100 to ship and they split it into two shipments AND charge the fulfillment fee for each. Which ends up being an additional $9. You will be paying the fulfillment fee monthly whether you ship the items or not. These fees are the same price as the storage fees so storage is double the price they say it is. Another thing about ...

Drift Bliss
Estados Unidos
5 meses usando la aplicación
ShipMonk respondió 7 de junio de 2022

Hi Hans,
We apologize if your experience with us has been less than perfect. As ShipMonk, we strive to provide a world-class experienced to our merchants and its clear that ...

7 de noviembre de 2023

Our Happiness Engineer Matthew S. was brilliant assisting us with a recent issue we had. He was quick to respond and was able to answer all our questions, and the process went very smoothly. We are very thankful for his help.

SIRENI BEAUTY
Estados Unidos
5 meses usando la aplicación