Reseñas (140)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
16 de agosto de 2019

Awesome experience working with Shipmonk! The service is amazing! I was able to focus on sales and engagement rather than spending hours fulfilling orders!

BEECOSMETICS
Estados Unidos
Alrededor de 2 años usando la aplicación
Fecha de modificación: 17 de agosto de 2023

The ShipMonk team has been great to us! They website is great and user experience is good. Allows us to do alot automatically instead of manually. Bania in particular is amazing

Jambys
Estados Unidos
Casi 2 años usando la aplicación
11 de agosto de 2023

We had a few challenges to work through, and Josh Callaway helped to resolve them within 48 hours. He has been very effective and communicated well throughout the whole process. 5 stars.

Lupine Lane Co.
Estados Unidos
Casi 2 años usando la aplicación
16 de junio de 2021

We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform ⭐️⭐️⭐️⭐️⭐️!!

The Dirt - Super Natural Personal Care
Estados Unidos
Casi 2 años usando la aplicación
6 de julio de 2023

Honestly the transition to a 3PL was not easy nor quick. However since we found Shipmonk we felt confident Shipmonk could take us to the next level as far as of fulfillment and storage.

Our Happiness Engineer is amazing, she's trustworthy, she assist us with any issues that may arise. I'm happy to say the communication we have developed is hard to find.

In the beginning we would meet weekly ...

Hanifa
Estados Unidos
Más de 1 año usando la aplicación
24 de enero de 2018

One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!

Icysolesshop
Estados Unidos
Más de 1 año usando la aplicación
1 de julio de 2021

This was the first 3PL we have partnered with. We initially chose to work with ShipMonk because of their experience and infrastructure with Shopify and their ability to deal with mass quantities of orders. Their onboarding process was simple and a straightforward plug-in through the app store. The App interface is very well made and has some great resources for training purposes. We worked with ...

A Ma Maniere
Estados Unidos
Más de 1 año usando la aplicación
23 de junio de 2021

We moved to Shipmonk due the increase in volume that we were doing along with the analytics they have to offer. The communication has been well with Michaela, Kerry, and Carmen and they are always happy to help. There is a lot of self education with the software but it is typically user friendly. They were able to get 7000 orders our in 2 days for us. The only charge that is difficult to track is ...

Frost Buddy
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 1 de octubre de 2020

I'm honestly amazed about how smooth and easy the experience of working with ShipMonk has been so far. They ship everything in a timely manner, most of the time only hours after the orders are placed. The logistics used are great, and orders are being delivered super fast. Their support team is great, from the first person I talked to when I was doing some quotes, to everyone in the onboarding ...

Sheltercase
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 8 de abril de 2019

Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the ...

VERIDATTA
Estados Unidos
Más de 1 año usando la aplicación