Reseñas (126)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
Fecha de modificación: 8 de abril de 2019

Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the growth of our business.

VERIDATTA
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 19 de julio de 2019

ShipMonk is excellent for sending packages to customers across the world. Their application allows you to directly route all shipments as they come in so you don't need to think about anything. It's a very simple and efficient fulfillment method that will save you time and money.

Juve Naturals
Estados Unidos
Más de 1 año usando la aplicación
26 de julio de 2018

One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.

Bijouxsurprise
Canadá
Más de 1 año usando la aplicación
23 de enero de 2018

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

Zinvo
Estados Unidos
Más de 1 año usando la aplicación
23 de enero de 2018

Overall, my experience with ShipMonk has been fantastic.

I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point.

On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it.

Easy recommendation!

Acehackware
Estados Unidos
Más de 1 año usando la aplicación
16 de junio de 2021

We have been using Shipmonk on our new website (a few months now) with great results. The customer service is outstanding, especially for people who don't have too much experience dealing with 3rd party fulfillers. Their platform is a bit complex, but there are plenty of resources that explain everything and the support team is always helpful in smoothing out any issues quickly and patiently explaining how to properly use the tool over the phone or email. I also really like the reporting (both for orders/fulfillment as well as costs to us) and simple pricing model, which has been exactly in line with what they showed me during the sales pitch. Couldn't be happier thus far!

Return of the Living Dead
Estados Unidos
Alrededor de 1 año usando la aplicación
7 de julio de 2022

On the Inventory distribution side of things, Shipmonk has made it really easy to send inventory and determine its levels. Its' platform if very user friendly as it provides useful metrics such as stockout days and low inventory levels. The happiness engineers are awesome at providing help and clarification on any of our company's requests.

SNOW® Oral Care
Estados Unidos
Alrededor de 1 año usando la aplicación
23 de enero de 2018

Love shipmonk integrations, it makes it super easy to manage my business.

Whyandwhale
Estados Unidos
Alrededor de 1 año usando la aplicación
2 de febrero de 2021

What a fantastic company. Not only are they effective and efficient, but their customer service is superb. Really helped us out on a personal level with our business on top of doing an excellent job at fulfillment.

Blender Buddy
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de junio de 2021

We came to ShipMonk after pretty terrible experiences with other 3PLs and they were a very welcome relief. We came to them because of their pricing but stayed because of their great customer service (just renewed our contract!). Their back-end software is also very intuitive and easy to use. Since we started working with them we have grown more than 4x and they have been able to keep up with this growth seamlessly.

Sunday Citizen
Estados Unidos
Alrededor de 1 año usando la aplicación