Reseñas (126)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
16 de junio de 2021

We have been using Shipmonk on our new website (a few months now) with great results. The customer service is outstanding, especially for people who don't have too much experience dealing with 3rd party fulfillers. Their platform is a bit complex, but there are plenty of resources that explain everything and the support team is always helpful in smoothing out any issues quickly and patiently explaining how to properly use the tool over the phone or email. I also really like the reporting (both for orders/fulfillment as well as costs to us) and simple pricing model, which has been exactly in line with what they showed me during the sales pitch. Couldn't be happier thus far!

Return of the Living Dead
Estados Unidos
Alrededor de 1 año usando la aplicación
7 de julio de 2022

On the Inventory distribution side of things, Shipmonk has made it really easy to send inventory and determine its levels. Its' platform if very user friendly as it provides useful metrics such as stockout days and low inventory levels. The happiness engineers are awesome at providing help and clarification on any of our company's requests.

SNOW® Oral Care
Estados Unidos
Alrededor de 1 año usando la aplicación
23 de enero de 2018

Love shipmonk integrations, it makes it super easy to manage my business.

Whyandwhale
Estados Unidos
Alrededor de 1 año usando la aplicación
2 de febrero de 2021

What a fantastic company. Not only are they effective and efficient, but their customer service is superb. Really helped us out on a personal level with our business on top of doing an excellent job at fulfillment.

Blender Buddy
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de julio de 2023

Great customer service. We've used them for several companies. Everything is transparent and integrates pretty easily. Any hiccups are responded to promptly.

EatWRX
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de junio de 2021

We came to ShipMonk after pretty terrible experiences with other 3PLs and they were a very welcome relief. We came to them because of their pricing but stayed because of their great customer service (just renewed our contract!). Their back-end software is also very intuitive and easy to use. Since we started working with them we have grown more than 4x and they have been able to keep up with this growth seamlessly.

Sunday Citizen
Estados Unidos
Alrededor de 1 año usando la aplicación
21 de agosto de 2019

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses.

Finesse
Estados Unidos
12 meses usando la aplicación
27 de mayo de 2020

The app works behind the scenes and integrates seamlessly with our store. Nothing negative to say about it at all.

Xena Workwear
Estados Unidos
12 meses usando la aplicación
3 de abril de 2020

This app worked flawlessly! Seamless integration with Shipmonk. I've honestly had zero issues with orders processing automatically. It takes the entire order fulfillment process off your plate.

HalfDay
Estados Unidos
12 meses usando la aplicación
23 de junio de 2021

I absolutely love ShipMonk! Their seamless integration with the Shopify cart is what led me to them. From my first call to ask questions about the service, to the onboarding process these guys made me feel like I had a team working with me to get my product up on the market. My Fulfillment Consultant Brandon was there every step of the way to answer my questions even the stupid ones. Not once was I pushed off to an FAQ or a link to go find the answers on my own. ShipMonk is not just a fulfillment house; they are an addition to your business team. So if you're on the fence and searching through reviews to make sure you're making the right decision like I was, trust these are the guys you've been looking for.

Dirty Boi Club
Estados Unidos
11 meses usando la aplicación
ShipMonk respondió 24 de junio de 2021

Thank you, Dirty Boi Club, for your review! We're happy to hear you've had a great experience with us. Please let us know if you need anything. We'll pass along the kind words to the rest of the team!