Reseñas (140)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
29 de junio de 2023

My onboarding associate, Katie was excellent. She was knowledgeable about all the processes, patient with all my questions, and thoughtfully thought through my questions to provide solutions to my issues.

Dux Glassware
Australia
9 meses usando la aplicación
Fecha de modificación: 14 de noviembre de 2018

Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!

Le Mirch Kitchen
Estados Unidos
9 meses usando la aplicación
Fecha de modificación: 23 de junio de 2023

transitioning to a warehouse from in house fulfillment was a really huge step for my business. searched for a long time to find the right fulfillment center that checked all the boxes for Wild Woods.

initially it was a huge learning curve for me - im not very tech savvy so some of the onboarding process was challenging for me to understand.
luckily I was able to contact a shipmonk team member ...

Wild Woods
Estados Unidos
8 meses usando la aplicación
28 de enero de 2024

I had an outstanding experience with Joan Trigoso at ShipMonk. Joan's expertise and dedication made setting up my account a breeze. They patiently guided me through the process, addressing all my questions with clear explanations. Joan's attention to detail and commitment to customer satisfaction truly impressed me. I now feel confident and well-prepared to utilize ShipMonk for my fulfillment ...

Helafit
Estados Unidos
7 meses usando la aplicación
ShipMonk respondió 9 de julio de 2024

Thank you for the review. We're happy to hear that Joan has provided you with exceptional customer service, and we've shared the feedback with her. Our Client Experience team ...

25 de marzo de 2019

Great for all startups! The setup process is super easy, and allowed my subscription business to delegate fulfillment even though we were small.

Paw Pouch
Estados Unidos
7 meses usando la aplicación
19 de mayo de 2023

Such a wonderful experience in my onboarding with the team at Shipmonk! They made sure that all my questions were answered and promptly. I recommend them for any e-commerce platform.

Defynecosmetics
Canadá
7 meses usando la aplicación
12 de junio de 2021

Love Shipmonk! Fulfilling orders is seamless; my customers are super satisfied, and the interface is a breeze. I can see my entire shipping ecosystem at once. :)

NoNetz
Estados Unidos
6 meses usando la aplicación
5 de julio de 2021

Love the customer service and the amount of support I received during my onboarding process! I'm anxiety-prone especially when it comes to getting started with something new and ShipMonk has been a great help...plus good vibes all around! The software is easy to use as well and has everything I need.

Fables Den Shop
Canadá
6 meses usando la aplicación
26 de octubre de 2020

Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!

Sea Moss by Nutra Remedies
Estados Unidos
6 meses usando la aplicación
23 de enero de 2019

Excellent service!

The onboarding process was entirely done by them within 24 hours and everything was easily set up.

Integrates very well with shopify and automatically manages and fulfills orders and inventory.

Good shipping rates and fast delivery times.

Impeccable customer service, responds and resolves issues as fast as they can.

Overall great experience!

Athdi
Australia
6 meses usando la aplicación