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My onboarding associate, Katie was excellent. She was knowledgeable about all the processes, patient with all my questions, and thoughtfully thought through my questions to provide solutions to my issues.
Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!
transitioning to a warehouse from in house fulfillment was a really huge step for my business. searched for a long time to find the right fulfillment center that checked all the boxes for Wild Woods.
initially it was a huge learning curve for me - im not very tech savvy so some of the onboarding process was challenging for me to understand.
luckily I was able to contact a shipmonk team member ...
I had an outstanding experience with Joan Trigoso at ShipMonk. Joan's expertise and dedication made setting up my account a breeze. They patiently guided me through the process, addressing all my questions with clear explanations. Joan's attention to detail and commitment to customer satisfaction truly impressed me. I now feel confident and well-prepared to utilize ShipMonk for my fulfillment ...
Thank you for the review. We're happy to hear that Joan has provided you with exceptional customer service, and we've shared the feedback with her. Our Client Experience team ...
Great for all startups! The setup process is super easy, and allowed my subscription business to delegate fulfillment even though we were small.
Such a wonderful experience in my onboarding with the team at Shipmonk! They made sure that all my questions were answered and promptly. I recommend them for any e-commerce platform.
Love Shipmonk! Fulfilling orders is seamless; my customers are super satisfied, and the interface is a breeze. I can see my entire shipping ecosystem at once. :)
Love the customer service and the amount of support I received during my onboarding process! I'm anxiety-prone especially when it comes to getting started with something new and ShipMonk has been a great help...plus good vibes all around! The software is easy to use as well and has everything I need.
Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!
Excellent service!
The onboarding process was entirely done by them within 24 hours and everything was easily set up.
Integrates very well with shopify and automatically manages and fulfills orders and inventory.
Good shipping rates and fast delivery times.
Impeccable customer service, responds and resolves issues as fast as they can.
Overall great experience!