Calificación general
4,6
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
28 de enero de 2024

I had an outstanding experience with Joan Trigoso at ShipMonk. Joan's expertise and dedication made setting up my account a breeze. They patiently guided me through the process, addressing all my questions with clear explanations. Joan's attention to detail and commitment to customer satisfaction truly impressed me. I now feel confident and well-prepared to utilize ShipMonk for my fulfillment needs.

Helafit
Estados Unidos
Alrededor de 1 mes usando la aplicación
12 de diciembre de 2023

Love Shipmonk super easy to set up and to work with! Particularly enjoy working with our happiness engineer Matthew S!

ROGUE STUDIO
Suiza
Alrededor de 2 años usando la aplicación
7 de noviembre de 2023

Our Happiness Engineer Matthew S. was brilliant assisting us with a recent issue we had. He was quick to respond and was able to answer all our questions, and the process went very smoothly. We are very thankful for his help.

SIRENI BEAUTY
Estados Unidos
5 meses usando la aplicación
29 de septiembre de 2023

I have been with Shipmonk for 2 years now. We are now working with a WONDERFUL happiness engineer, Ron T. He makes great efforts to understand the nuances of our brand. He is very communicative, polished and professional. It is really impressive to partner with someone like Ron, that also has the energy and knowledge to DRIVE our business. We are grateful for this partnership and to be assigned Ron T.

Alkamind
Estados Unidos
Más de 2 años usando la aplicación
23 de enero de 2018

We love Shipmonk! Great support and helps our business tremendously.

Smartbedding
Estados Unidos
Casi 7 años usando la aplicación
Fecha de modificación: 5 de julio de 2020

It's been a pleasure for us to work with Shipmonk, for a long period of time with much success. There is no doubt that our business growth was possible thanks to Shipmonk's ability to scale while our business and marking scale with accuracy and control all over, and less handling with the logistics as Shipmonk does great work

Babe Cosmetics
Estados Unidos
Más de 6 años usando la aplicación
23 de enero de 2018

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Teething Egg
Estados Unidos
Más de 6 años usando la aplicación
23 de enero de 2018

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

Getbetterback
Estados Unidos
Más de 4 años usando la aplicación
7 de julio de 2021

ShipMonk has been a really great partner with excellent customer service. Like everywhere, last year with the pandemic and then a blow out November/December, and then lingering effects of COVID-19 there were several unavoidable issues and delays but it is very clear ShipMonk had the leadership and strategy on how to come out of it and put in a lot of new tactics to make sure they are in a better position next year. They are continually improving and making things better which is something important with any partner. We recommend them!

Dang Foods
Estados Unidos
Más de 4 años usando la aplicación
25 de enero de 2018

Incredible fulfillment platform, definitely the best one I've used so far! The look and feel of the app's dashboard is very modern and easy to use. My favourite part of ShipMonk is that they don't have minimum monthly order quotas like every other fulfillment platform does, so they really help you hit the ground running right from the start :)

Zensense
Canadá
Más de 4 años usando la aplicación