Calificación general
4,6
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
19 de mayo de 2023

Such a wonderful experience in my onboarding with the team at Shipmonk! They made sure that all my questions were answered and promptly. I recommend them for any e-commerce platform.

Defynecosmetics
Canadá
7 meses usando la aplicación
16 de agosto de 2023

A much needed 3rd party fulfillment service that makes it possible for me to manage my online business. Very detail oriented, thorough, and supportive.

Primal Health Foods
Estados Unidos
2 meses usando la aplicación
31 de mayo de 2023

I have had absolutely amazing experience with ShipMonks' onboarding team. I am not a technical savvy and it was not easy for me to integrate the Shopify and other online stores. But their team provided outstanding support and help, immediate response. If your assistant will be Mr. Fernando Acuna - you are the luckiest person and you are at trustworthy hands who will lead, help, and support you as long as you need him. Good luck!

Milliana Riche
Estados Unidos
Alrededor de 2 meses usando la aplicación
14 de junio de 2023

Props to DAVID! he´s been more than awesome, great onboarding process ;) super helpfull even in areas that were not his

Zlamer International
Canadá
11 meses usando la aplicación
29 de junio de 2023

My onboarding associate, Katie was excellent. She was knowledgeable about all the processes, patient with all my questions, and thoughtfully thought through my questions to provide solutions to my issues.

Dux Glassware
Australia
9 meses usando la aplicación
9 de agosto de 2023

I now have 2 accounts with Shipmonk and they have been great overall! Just opened my 2nd account with them and Joan in the onboarding team was exemplary! She really went above and beyond to get our store live quickly as we immediately had several orders that had to be fulfilled quickly! Enzo also jumped in and was great but Joan really stuck with us and made sure we could get set up fast!

Sleek Air
Estados Unidos
12 días usando la aplicación
26 de julio de 2023

Matt was extremely helpful in helping us transfer a handful of skus from one account to another. He was very thorough in his communication and was able to answer all the questions we had.

Broadway Murder Mysteries
Estados Unidos
6 meses usando la aplicación
1 de junio de 2023

As a large subscription box business, our 3PL needs can vary greatly and often require a deep level of understanding of the fulfillment process.

Fernanda, our Shipmonk support representative, has been invaluable in suiting our business needs. The knowledge and background that she brings to our team makes a night-and-day positive impact on our 3PL experience.

Loot Crate
Estados Unidos
Alrededor de 1 mes usando la aplicación
19 de mayo de 2023

My Etsy small business has been integrated with ShipMonk about three months ago and I have had nothing but a great experience. The onboarding process was complicated but thanks to the Onboarding Associate Katie Foss who is very knowledgeable, patient, and professional it went smoothly as well as shipping and ordering since then. Katie was very helpful with pricing and rates when it came to loading inventory on initial shipments.
I integrated my Shopify store just a day ago. The integration team, especially WILLIAM BIELEFELD was very helpful with a very quick response time, careful explanations, and guidance.
I would definitely recommend ShipMonk to small businesses. Their platform is reliable and comprehensive. Thank you ShipMonk team!

Platanza JD
Estados Unidos
1 día usando la aplicación
15 de junio de 2023

My experience with Joan was fantastic. Answered all my questions and made the onboarding process smooth and really easy.

Pro Damascus Knives
Estados Unidos
29 días usando la aplicación