Avaliações (126)

Classificação geral
4,6
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
16 de junho de 2021

The best 3pl for Shopify brands. ShipMonk has it all -- easy integration with Shopify, a robust feature set, an amazing support team, and warehouses that can get 99%+ of orders out the door same or next business day, even during spikes in demand. They also have the flexibility to offer custom services like kitting. Since they own and operate their own warehouses, your support representative can walk onto the warehouse floor anytime to take pictures or assess product quality. They're as close as you'll get to physically owning and operating your own warehouses.

Mint & Lily
Estados Unidos
Aproximadamente 3 anos usando o app
19 de maio de 2023

We've been using Shipmonk for some time now and our rep, Michael has been great! He's proactive in bringing any cost saving opportunities to us and goes above and beyond for our account by making himself available at all times of the day for any questions or concerns.

Looking forward to our long-term partnership with Shipmonk!

12th Tribe
Estados Unidos
Quase 3 anos usando o app
10 de junho de 2021

ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!

Nuoptimal
Estados Unidos
Quase 3 anos usando o app
Data de edição: 10 de julho de 2019

It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend.

Futsolo Experience
Estados Unidos
Quase 3 anos usando o app
Data de edição: 11 de maio de 2023

I've worked with Shipmonk for over 3 years now . We switched over during peak season which could have been a total mess. Integration was smooth and painless. Ever since then, we love how responsive they are with any issues that rise up. We identify, locate the root cause, fix and move on.
We have dedicated happiness engineer who is assisting us in all aspect and giving best top notch customer experience. we love the services of shipmonk.

Saranghae Means I Love You
Canadá
Quase 3 anos usando o app
10 de junho de 2021

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

Alter Ego
Estados Unidos
Quase 3 anos usando o app
7 de junho de 2021

The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation and efficiency. Since we are a small business, customer service is the most important thing to us. Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. The onboarding was a breeze and would rate their customer services a 10/10.

Even
Estados Unidos
Quase 3 anos usando o app
7 de junho de 2021

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

The Angel Watch Company
Reino Unido
Mais de 2 anos usando o app
23 de junho de 2020

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

Archer and Olive
Estados Unidos
Mais de 2 anos usando o app
24 de junho de 2021

We love using ShipMonk their customer service is the best and with dedicated "happiness engineers" there are real people that can help solve fullfillment issues. They are an extention of our customer service and we appreciate their quick response times and attention to detail.

HAY! Straws
Estados Unidos
Mais de 2 anos usando o app