评论 (140)

整体评分
4.1
每个评分等级的数量
  • 76% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 16% 的评分是 1 星
2023年5月19日

Such a wonderful experience in my onboarding with the team at Shipmonk! They made sure that all my questions were answered and promptly. I recommend them for any e-commerce platform.

Defynecosmetics
加拿大
7个月 人在使用应用
2021年6月12日

Love Shipmonk! Fulfilling orders is seamless; my customers are super satisfied, and the interface is a breeze. I can see my entire shipping ecosystem at once. :)

NoNetz
美国
6个月 人在使用应用
2021年7月5日

Love the customer service and the amount of support I received during my onboarding process! I'm anxiety-prone especially when it comes to getting started with something new and ShipMonk has been a great help...plus good vibes all around! The software is easy to use as well and has everything I need.

Fables Den Shop
加拿大
6个月 人在使用应用
2020年10月26日

Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!

Sea Moss by Nutra Remedies
美国
6个月 人在使用应用
2022年3月10日

Not rating the app Im rating shipmonk. Please avoid using this fulfillment center for your company if you don’t want to risk going out of business. The worst company I’ve ever worked with. The poorest communication and messed up two huge shipments of my product costing me thousands. I’m still trying to recover

Vakandi Apparel
美国
6个月 人在使用应用
ShipMonk已回复 2022年3月16日

Hi Vakandi Apparel,

We're very sorry to hear that your experience with ShipMonk has been anything less than perfect. Here at ShipMonk, we strive to provide all of our valued ...

2019年1月23日

Excellent service!

The onboarding process was entirely done by them within 24 hours and everything was easily set up.

Integrates very well with shopify and automatically manages and fulfills orders and inventory.

Good shipping rates and fast delivery times.

Impeccable customer service, responds and resolves issues as fast as they can.

Overall great experience!

Athdi
澳大利亚
6个月 人在使用应用
2023年7月26日

Matt was extremely helpful in helping us transfer a handful of skus from one account to another. He was very thorough in his communication and was able to answer all the questions we had.

Broadway Murder Mysteries
美国
6个月 人在使用应用
2018年1月23日

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Tigfit Bands
加拿大
5个月 人在使用应用
2022年4月27日

Shipmonk has stupid high shipping. I have products that cost up to $100 to ship and they split it into two shipments AND charge the fulfillment fee for each. Which ends up being an additional $9. You will be paying the fulfillment fee monthly whether you ship the items or not. These fees are the same price as the storage fees so storage is double the price they say it is. Another thing about ...

Drift Bliss
美国
5个月 人在使用应用
ShipMonk已回复 2022年6月7日

Hi Hans,
We apologize if your experience with us has been less than perfect. As ShipMonk, we strive to provide a world-class experienced to our merchants and its clear that ...

2023年11月7日

Our Happiness Engineer Matthew S. was brilliant assisting us with a recent issue we had. He was quick to respond and was able to answer all our questions, and the process went very smoothly. We are very thankful for his help.

SIRENI BEAUTY
美国
5个月 人在使用应用