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Great customer experience provided by Antonio! He is great! He really understands what has to be done in order ensure everything is working correctly. He takes the extra mile to make sure we are getting the best service.
An amazing user friendly platform! The service is excellent and I can always trust Shipmonk to get the job done.
I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to ...
Love Shipmonk super easy to set up and to work with! Particularly enjoy working with our happiness engineer Matthew S!
Awesome experience working with Shipmonk! The service is amazing! I was able to focus on sales and engagement rather than spending hours fulfilling orders!
The ShipMonk team has been great to us! They website is great and user experience is good. Allows us to do alot automatically instead of manually. Bania in particular is amazing
We had a few challenges to work through, and Josh Callaway helped to resolve them within 48 hours. He has been very effective and communicated well throughout the whole process. 5 stars.
We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform ⭐️⭐️⭐️⭐️⭐️!!
Honestly the transition to a 3PL was not easy nor quick. However since we found Shipmonk we felt confident Shipmonk could take us to the next level as far as of fulfillment and storage.
Our Happiness Engineer is amazing, she's trustworthy, she assist us with any issues that may arise. I'm happy to say the communication we have developed is hard to find.
In the beginning we would meet weekly ...
One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!