ShipMonk | Order Fulfillment

I used ShipMonk as my 3PL for a silver jewelry company for almost 2 years... To start with, the onboarding was really frustrating and took WAY longer than the expectation that was set. Then we spent weeks changing the processes because their fulfillment team could not comprehend the proper way to package our simple items in their boxes correctly, despite documents and videos being provided. We ...

I would highly recommend not using ShipMonk. I'm providing 2 stars because their UI is great, and the sync with Shopify is helpful so that we in theory don't have to update our inventory on a consistent basis (which in reality is not the case). If you have under 100 SKU's they may be a fit, we've been using them for a few years and everything was fine until we really starting scaling our ...