整体评分
4.6
每个评分等级的数量
  • 79% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 16% 的评分是 1 星
编辑时间:2023年6月21日

The team, answered all my questions kindly and easily. Instructions were clear they were easy to reach, and above all provided me with the best experience in 3PL industry unlike any other. Thank you once again Katie for your professionalism and kindness

Weeday
美国
10个月 人在使用应用
2023年7月3日

Everything about them is amazing! From my first sales call, to every onboarding call since, Shipmonk has been the most seamless and comforting aspect of my journey in e-commerce. They are kind, helpful, and extremely knowledgeable, and they always put me at ease. I always look forward to calls with Shipmonk reps (Shoutout to Pascalle and Charli) because I know they'll always be able to help me get my stuff sorted out especially when it seems a bit overwhelming. Can't recommend them enough!

mndymorning
美国
2个月 人在使用应用
2023年5月30日

Shipmonk has been an amazing partner with us for the past few years. They continue to develop and improve upon both their WMS and on-the ground operations and take our concerns seriously. Highly recommend

Lambs
美国
3年多 人在使用应用
2023年6月26日

ShipMonk has been fantastic at providing fast an accurate order fulfillment for our team. We appreciate their customer service department's quick attention to our questions as they arise. We also are happy with their special projects team's help in kitting items and processing SKU transfers. They are fast and efficient. Thank you ShipMonk!

Truvani
美国
3年多 人在使用应用
2023年8月11日

We had a few challenges to work through, and Josh Callaway helped to resolve them within 48 hours. He has been very effective and communicated well throughout the whole process. 5 stars.

Lupine Lane Co.
美国
8个月 人在使用应用
2023年7月14日

Great customer service. We've used them for several companies. Everything is transparent and integrates pretty easily. Any hiccups are responded to promptly.

EatWRX
美国
大约1年 人在使用应用
2023年10月19日

Making the move to partner with a 3PL for our eCommerce site was pretty scary! But Pascalle and the team at Shipmonk have gone over and above in supporting us during the transition. We've been super impressed with their communication and timely responses. We'll definitely be recommending Shipmonk!

Emily The Strange
美国
大约1个月 人在使用应用
2023年6月28日

Our onboarding rep, David Lowthorp, went above and beyond for us. During a chaotic time for our company - my first time using a 3PL and also our company getting ready to launch - David made sure everything on the Shipmonk side of things was seamless...he actually made it fun! I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made things incredibly manageable and made me confident in my ability to manage future inventory deliveries and confident in our companies ability to provide a swift delivery and excellent experience to our customers. I couldn't be happier with the onboarding experience at Shipmonk, and specifically, David. If it's any indication of whats to come I know we are in excellent hands and made the right choice with this 3PL. I will definitely be recommending them to all of my friends and colleagues in need of one.

Duster Los Angeles
美国
19天 人在使用应用
2023年6月12日

I recently started with ShipMonk for my e-commerce fulfillment needs, and I was very impressed with the onboarding experience. The ShipMonk team was very helpful and responsive, and they made the process of setting up my account and getting my products into their fulfillment centers very smooth.

The onboarding process begins with a comprehensive overview of ShipMonk's services and features. This is followed by a series of hands-on workshops where you learn how to use ShipMonk's software platform to manage your inventory, process orders, and ship products to your customers.

I found the workshops to be very informative and helpful. The ShipMonk team was always available to answer my questions, and they were patient and understanding when I didn't understand something.

ITZIAR Swimwear
美国
大约1个月 人在使用应用
2023年5月16日

After researching many different 3PL providers, I decided to go with ShipMonk for my order fulfillment. From the beginning, they have always been extremely easy to work with and attentive. Their customer service has been top notch and I am really impressed by their technology platform and how it easily connects with my Shopify Store. Their facilities are great and the robots are very cool to see in person! Highly recommend ShipMonk as your 3PL provider.

Joyasol Shoes
美国
大约2个月 人在使用应用