評論 (140)

整體評分
4.1
各級評分數量
  • 76% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2024年6月28日

Very responsive and helpful Customer service, Specially good experience with Anthony!

Dote Wellness
美國
使用應用程式 1年多
ShipMonk 已回覆 2024年7月9日

Thank you for providing feedback on ShipMonk's customer service team. We are so glad to hear that the team, and Anthony in particular, have provided you with a great ...

2024年5月15日

Accurate, efficient 3PL with a quick-to-respond customer service team. There are more than a few "hidden fees" in your contract so read carefully but in the end it's worth it for knowing your product is being managed well. While the customer service team always answers quickly and kindly, special projects sometimes take a few weeks - so budget time accordingly.

AmorSui
美國
使用應用程式 9天
2024年4月10日

They always get back to you in a timely manner and they are very efficient.

Rain Eye Drops Store
美國
使用應用程式 3個月
ShipMonk 已回覆 2024年7月9日

Thank you for the review! We're happy to hear our support team is always able to assist you in a timely manner.

2018年1月23日

We love Shipmonk! Great support and helps our business tremendously.

Smartbedding
美國
使用應用程式 接近7年
編輯時間:2020年7月5日

It's been a pleasure for us to work with Shipmonk, for a long period of time with much success. There is no doubt that our business growth was possible thanks to Shipmonk's ability to scale while our business and marking scale with accuracy and control all over, and less handling with the logistics as Shipmonk does great work

Babe Cosmetics
美國
使用應用程式 6年多
2018年1月23日

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Teething Egg
美國
使用應用程式 6年多
2021年6月24日

We love using ShipMonk their customer service is the best and with dedicated "happiness engineers" there are real people that can help solve fullfillment issues. They are an extention of our customer service and we appreciate their quick response times and attention to detail.

HAY! Straws
美國
使用應用程式 接近6年
2018年1月23日

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

Getbetterback
美國
使用應用程式 4年多
2021年7月7日

ShipMonk has been a really great partner with excellent customer service. Like everywhere, last year with the pandemic and then a blow out November/December, and then lingering effects of COVID-19 there were several unavoidable issues and delays but it is very clear ShipMonk had the leadership and strategy on how to come out of it and put in a lot of new tactics to make sure they are in a better ...

Dang Foods
美國
使用應用程式 4年多
2018年1月25日

Incredible fulfillment platform, definitely the best one I've used so far! The look and feel of the app's dashboard is very modern and easy to use. My favourite part of ShipMonk is that they don't have minimum monthly order quotas like every other fulfillment platform does, so they really help you hit the ground running right from the start :)

Zensense
加拿大
使用應用程式 4年多