Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this order fulfillment service for its accuracy and speed, enhancing business operations and allowing for growth focus. The app is easy to use, featuring seamless Shopify integration and Amazon fulfillment support. Its intuitive interface simplifies logistics management. Exceptional customer support from "Happiness Engineers" is frequently highlighted, along with a smooth onboarding process. Although costs are higher, merchants believe the reliable fulfillment and superior customer service provide significant value. The ability to handle special projects and SKU transfers efficiently, coupled with proactive cost-saving advice, is also valued by merchants.
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Love shipmonk integrations, it makes it super easy to manage my business.
What a fantastic company. Not only are they effective and efficient, but their customer service is superb. Really helped us out on a personal level with our business on top of doing an excellent job at fulfillment.
Great customer service. We've used them for several companies. Everything is transparent and integrates pretty easily. Any hiccups are responded to promptly.
We came to ShipMonk after pretty terrible experiences with other 3PLs and they were a very welcome relief. We came to them because of their pricing but stayed because of their great customer service (just renewed our contract!). Their back-end software is also very intuitive and easy to use. Since we started working with them we have grown more than 4x and they have been able to keep up with this growth seamlessly.
Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses.
The app works behind the scenes and integrates seamlessly with our store. Nothing negative to say about it at all.
This app worked flawlessly! Seamless integration with Shipmonk. I've honestly had zero issues with orders processing automatically. It takes the entire order fulfillment process off your plate.
I absolutely love ShipMonk! Their seamless integration with the Shopify cart is what led me to them. From my first call to ask questions about the service, to the onboarding process these guys made me feel like I had a team working with me to get my product up on the market. My Fulfillment Consultant Brandon was there every step of the way to answer my questions even the stupid ones. Not once was I pushed off to an FAQ or a link to go find the answers on my own. ShipMonk is not just a fulfillment house; they are an addition to your business team. So if you're on the fence and searching through reviews to make sure you're making the right decision like I was, trust these are the guys you've been looking for.
Thank you, Dirty Boi Club, for your review! We're happy to hear you've had a great experience with us. Please let us know if you need anything. We'll pass along the kind words to the rest of the team!
Props to DAVID! he´s been more than awesome, great onboarding process ;) super helpfull even in areas that were not his
Making the move to partner with a 3PL for our eCommerce site was pretty scary! But Pascalle and the team at Shipmonk have gone over and above in supporting us during the transition. We've been super impressed with their communication and timely responses. We'll definitely be recommending Shipmonk!