ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

Priser
Gratis at installere. Yderligere gebyrer kan være gældende.
Bedømmelse
4,1 (140)
Udvikler
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! mere
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.

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Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

  • Amazon
  • Skubana
  • Cin7
  • Returnly
  • Loop Returns
  • Gorgais

Priser

Eksterne gebyrer kan blive faktureret af ShipMonk separat i forhold til din Shopify-faktura. Få mere at vide

Free

Gratis at installere

Pick & pack fees, shipping, and storage costs.

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Vis oversættelse

Alle gebyrer faktureres i USD. Se alle prismuligheder

Anmeldelser (140)

Samlet bedømmelse
4,1
Antal pr. bedømmelsesniveau
  • 76 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 16 % af bedømmelserne er på 1 stjerner
13. februar 2025

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

House of Leon
USA
Cirka 2 år bruger appen
23. januar 2025

I've been using Shipmonk for over 5 years now and I've been very happy with their CS team, ( I had the pleasure to work with Moises G.) and it's always accurate, timely, and professional response.

The Edwards Edge
USA
Cirka 6 år bruger appen
8. januar 2025

We've been with a lot of 3PLs, and while Shipmonk is not perfect, our Happiness Engineer (hi Ryan!) is absolutely incredible and makes our jobs so much easier. He is attentive, kind, empathetic and a real problem solver. We would be lost without Ryan!

Unbound
USA
Mere end 4 år bruger appen
10. februar 2025

We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations.

* International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach.

* Shipping from the UK to Europe: Relying on Royal Mail instead of globally recognized carriers like DHL or DPD caused major delays. Other fulfillment centers provided faster and more cost-effective solutions.

* Customer Reputation Impact: Shipping delays led to an influx of negative reviews, hurting our brand. It took a lot of effort to regain customer trust.

* Claim Filing Limitations: Unlike other warehouses, Shipmonk does not offer an intuitive claim filing process, meaning we had to absorb losses when issues arose.

* Lost Items During Receiving: Items marked as "not seen" had no recourse for claims, adding to financial losses.

* Service Discrepancy: While customer service has been helpful, the warehouse operations and contract terms fall short compared to other providers.

Overall, Shipmonk shows potential, but its logistics and fulfillment processes still need greater reliability and flexibility. We've seen significant improvements over the past year and remain hopeful for continued progress in these areas. Throughout our experience, the customer service team has been outstanding—special thanks to Cassandra for her exceptional support. However, some operational challenges are clearly beyond her control.

Larsson & Jennings | Official Store
USA
Mere end et år bruger appen
7. februar 2025

Can't say enough good things ... top-tier performance, able to flex volumes, responsive and supportive of our business as we grow. We couldn't ask for better fulfillment partners

Brick LLC
USA
4 måneder bruger appen

Support

Appsupport leveres af ShipMonk.

Eller besøg deres supportportal

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

Lanceret

15. december 2017

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