ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

Precios
Instalación gratuita. Se pueden aplicar cargos adicionales.
Calificación
4,1 (140)
Desarrollador
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! más
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.

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Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

  • Amazon
  • Skubana
  • Cin7
  • Returnly
  • Loop Returns
  • Gorgais

Precios

ShipMonk podría facturar los cargos externos por separado de tu factura de Shopify. Más información

Free

Instalación gratuita

Pick & pack fees, shipping, and storage costs.

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Todos los cargos se facturan en USD. Ver todas las opciones de precios

Reseñas (140)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
13 de febrero de 2025

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

House of Leon
Estados Unidos
Alrededor de 2 años usando la aplicación
23 de enero de 2025

I've been using Shipmonk for over 5 years now and I've been very happy with their CS team, ( I had the pleasure to work with Moises G.) and it's always accurate, timely, and professional response.

The Edwards Edge
Estados Unidos
Alrededor de 6 años usando la aplicación
8 de enero de 2025

We've been with a lot of 3PLs, and while Shipmonk is not perfect, our Happiness Engineer (hi Ryan!) is absolutely incredible and makes our jobs so much easier. He is attentive, kind, empathetic and a real problem solver. We would be lost without Ryan!

Unbound
Estados Unidos
Más de 4 años usando la aplicación
10 de febrero de 2025

We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations.

* International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach.

* Shipping from the UK to Europe: Relying on Royal Mail instead of globally recognized carriers like DHL or DPD caused major delays. Other fulfillment centers provided faster and more cost-effective solutions.

* Customer Reputation Impact: Shipping delays led to an influx of negative reviews, hurting our brand. It took a lot of effort to regain customer trust.

* Claim Filing Limitations: Unlike other warehouses, Shipmonk does not offer an intuitive claim filing process, meaning we had to absorb losses when issues arose.

* Lost Items During Receiving: Items marked as "not seen" had no recourse for claims, adding to financial losses.

* Service Discrepancy: While customer service has been helpful, the warehouse operations and contract terms fall short compared to other providers.

Overall, Shipmonk shows potential, but its logistics and fulfillment processes still need greater reliability and flexibility. We've seen significant improvements over the past year and remain hopeful for continued progress in these areas. Throughout our experience, the customer service team has been outstanding—special thanks to Cassandra for her exceptional support. However, some operational challenges are clearly beyond her control.

Larsson & Jennings | Official Store
Estados Unidos
Más de 1 año usando la aplicación
18 de noviembre de 2024

We’ve been working with ShipMonk for over half a year now and their commitment to customer service and reliability has truly impressed us. During the recent Canada Post strike—an incredibly challenging time for our business—ShipMonk went above and beyond to ensure our operations continued without disruption. They seamlessly transitioned our shipments to FedEx Ground the same day, giving us peace of mind and ensuring our customers weren’t left waiting.

The onboarding process with ShipMonk was challenging, but it's understandable, given the breadth of industries they serve. They’ve designed their systems to cater to various needs, and their effort to ensure everything works smoothly is worth it.

What stands out most is their accommodating nature and their support for our team. ShipMonk consistently demonstrates a willingness to adapt and go the extra mile, which is rare in logistics. We truly enjoy working with them.

If you’re looking for a partner that truly prioritizes your success, ShipMonk is a fantastic choice. Thank you for your incredible service during this busy and challenging season—we genuinely appreciate the difference you’ve made for our business!

Forage Hyperfoods
Canadá
6 meses usando la aplicación

Soporte técnico

Soporte de la aplicación proporcionado por ShipMonk.

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Recursos

Este desarrollador no ofrece soporte técnico directo en Español.

Desarrollador

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

Fecha de lanzamiento

15 de diciembre de 2017

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