ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

무료 설치. 추가 요금이 부과 될 수 있습니다..

앱 하이라이트

  • 속도 테스트 완료: 온라인 스토어에 전혀 영향을 미치지 않습니다

키 값 섹션

Industry-Leading Software

Our software was developed to help ecommerce businesses take a proactive approach to shipping and fulfillment.

Discounted Shipping Options

ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you.

Dedicated Customer Support

Each ShipMonk customer will be assigned a dedicated Happiness Engineer to answer any questions or concerns regarding their account.

ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.

Powerful Software - ShipMonk's software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.

  • Direct Shopify integration - no more importing orders
  • Real-time shipping rates
  • Order tracking
  • Real-time inventory management
  • Account notifications
  • Analytics and reporting
  • Automated mapping and bundling

30+ Discounted Shipping Options - ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.

Dedicated Customer Support - Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.

Intelligent Storage - Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.

Custom Packing Procedures - A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. Whether it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.

Returns Management - To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.

Additional Features: * Live Inventory Sync with Shopify * Live Shipping Rates in ShipMonk Account * International Order Processing (Free) * Free Inventory Receiving & Photos * Gift messaging * Kitting and Assembly * And More!

출시 날짜

ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.

Powerful Software - ShipMonk's software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.

  • Direct Shopify integration - no more importing orders
  • Real-time shipping rates
  • Order tracking
  • Real-time inventory management
  • Account notifications
  • Analytics and reporting
  • Automated mapping and bundling

30+ Discounted Shipping Options - ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.

Dedicated Customer Support - Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.

Intelligent Storage - Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.

Custom Packing Procedures - A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. Whether it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.

Returns Management - To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.

Additional Features: * Live Inventory Sync with Shopify * Live Shipping Rates in ShipMonk Account * International Order Processing (Free) * Free Inventory Receiving & Photos * Gift messaging * Kitting and Assembly * And More!

출시 날짜

외부 요금 가 적용됩니다. 이 요금은 외부 공급자가 청구하며 Shopify 인보이스에는 표시되지 않습니다.

무료 설치

Pick & pack fees, shipping, and storage costs.

리뷰

3.8 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

  • 5 별 5개 중
    평가의 74%는 별점 5 입니다.
  • 4 별 5개 중
    평가의 3%는 별점 4 입니다.
  • 3 별 5개 중
    평가의 0%는 별점 3 입니다.
    0
  • 2 별 5개 중
    평가의 1%는 별점 2 입니다.
  • 1 별 5개 중
    평가의 22%는 별점 1 입니다.

The Art of the Tweet

위치 미국

We've been with ShipMonk for awhile now and they have been absolutely wonderful! When we first partnered with them they were a bit smaller and still somewhat new, since then they've grown into a larger 3PL company, with updated backend apps/software, more staff, more features, warehouses, better prices, etc. The backend software/dashboard is intuitive, constantly getting updated, it shows your whole business at a glance and is easy to see and edit your orders from a birds-eye-view. After the initial onboarding process, everything integrates perfectly with Shopify. We've personally had little to no problems with ShipMonk themselves, errors are usually caused by USPS or other shipping companies. When we do have an issue or concern, the "Happiness Engineers" at ShipMonk are phenomenal, they're your personal point of contact and you really establish a good relationship with these engineers, they can help you with anything you need to ensure things go smoothly and they respond very quickly. Overall, we're very happy with the service from ShipMonk. With any 3PL you will run into issues here and there, it's a complicated logistical system shipping millions of packages a year, but with ShipMonk, together we've ironed out the initial issues and have been smooth sailing to success!

22below

위치 미국

The integration was horrific & cost us uncountable amounts of money in damages from an intergration error that occurred right as soon as our selling season started. 6 weeks later no answer. Absolutely do not recommend unless you want to go out of business. Do NOT let them ship your amazon orders EVER.

개발자 회신

2022년 6월 10일

Hi 22below - Thank you for your feedback, and we apologize that your experience with us has been less than perfect. We are referring your notes to our Client Success team to review and touch base on. In the meantime, if you'd like to reach out you can contact them at support@shipmonk.com. Thank you for being a valued merchant, and we hope to speak soon.

Drift Bliss

위치 미국

Shipmonk has stupid high shipping. I have products that cost up to $100 to ship and they split it into two shipments AND charge the fulfillment fee for each. Which ends up being an additional $9. You will be paying the fulfillment fee monthly whether you ship the items or not. These fees are the same price as the storage fees so storage is double the price they say it is. Another thing about storage is that the allowable height of a pallet is on the lower side meaning they charge more than you can find elsewhere per pallet. When I started with them, they would reply to my emails and tickets within 24 hrs and now it takes them 4+ days. Many of the questions I ask them are for customers of mine (sometimes shipping delays and even not receiving). And then I often end up just giving my customers their money back While I wait for Shipmonk's reply. I found a company that has cheaper storage (larger pallets for same monthly fee) plus they don't charge the additional fulfillment fees AND they don't have a minimum monthly order. (The storage is literally half the price) And a HUGE advantage of this new company is the amazingly lower shipping cost. This $100 Shipping cost plus $9 fulfillment fees through Shipmonk is now only costing me a total of $30 with this new company - that includes fulfillment! (Went from $109 to $30) I unfortunately still have products in their warehouse and being charged a stupid amount. I have paid this other fulfillment company to pick them up. I will still need to pay Shipmonk a large amount on top of that for this other company to pick them up. Do not go with Shipmonk!!!

개발자 회신

2022년 6월 7일

Hi Hans,
We apologize if your experience with us has been less than perfect. As ShipMonk, we strive to provide a world-class experienced to our merchants and its clear that expectations of service did not quick match up.

In response to your notes:
1.) Shipping Charges:
We're showing your account average shipping fee is substantially below your stated fee here. We suggest this is reviewed with our Client Success team immediately.

We also noticed the average weight of your shipments increased in February of 2022, which may explain for the change in shipping costs you are reporting. To example, heavier, oversized items typically incur more shipping cost. ShipMonk provides transparent, line item billings, so we're happy to review any specific orders in question and their resultant charges.

2.) Pick Fees - We're showing your account average pick fee is substantially below your claim here. We suggest this is reviewed with our Client Success team immediately.

3.) Monthly minimums - We do charge monthly minimums which are typical a result of the pallet storage you are utilizing in the fulfillment center. We're 100% transparent with all accounts regarding the costs of these fees (before and after account sign up) and are happy to review them with you via a meeting with our Client Success team.

4.) Response Times:
We strive to respond to all inquiries within 24 hours. We apologize for the delayed response from our Happiness Engineer team and are reviewing your prior tickets internally w/ the Client Success team to see what we could have done to better handle your requests in the course of managing your account.

A senior member of our Happiness Engineer team will be reaching out to you to discuss your feedback for improvement to the account. Thank you again for being a valued merchant. We hope to hear from you soon so this is resolved to your satisfaction.

Thank you

ShipMonk

ShipMonk | Order Fulfillment과(와) 비슷한 앱

Paczkomaty InPost

Paczkomaty InPost

Pozwól klientom wybrać paczkomat jednym kliknięciem

5.0 별 5개 중(30리뷰s)
10일 무료 체험
IndocoLite

IndocoLite

Indonesian Realtime Shipping Rate

4.4 별 5개 중(5리뷰s)
10일 무료 체험
Whiplash

Whiplash

Your Brand. Fulfilled.

3.9 별 5개 중(62리뷰s)
무료 설치
InPost Integracja

InPost Integracja

Paczkomaty, paczka w weekend, kurier. Daj wybór Twoim klientom

5.0 별 5개 중(2리뷰s)
10일 무료 체험