추천 이미지 갤러리
Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.
ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!
- Designed to help brands take a proactive approach to shipping and fulfillment.
- Take advantage of ShipMonk's heavily discounted carrier shipping rates.
- Dedicated Happiness Engineers make sure your account gets the support it needs.
- 하이라이트
- Shopify 관리자에서 바로 사용 가능
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- Amazon
- Skubana
- Cin7
- Returnly
- Loop Returns
- Gorgais
요금제
외부 요금은 Shopify 인보이스와 별도로 ShipMonk 명의로 청구될 수 있습니다. 자세히 알아보기
Free
무료 설치
Pick & pack fees, shipping, and storage costs.
모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기
리뷰 (105)
Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly recommended!
I really appreciate the layout and ease of use of ShipMonk’s website—it makes managing logistics simple and efficient. Overall, the system works well for my business.
In the past, I experienced some issues with receivings, where stock has occasionally been lost, though it often turns up later, which can also be frustrating. I also encountered some billing inconsistencies with special projects that led me to adjust how I handle certain processes. However, I’ve noticed significant improvements recently, especially with customer service.
I had a direct call with Kristy recently, who was incredibly responsive and helpful in addressing these concerns. Customer service now responds much more quickly, and overall, operations seem to be running very smoothly. I appreciate the improvements and look forward to continued reliability with ShipMonk.
Dear Tegra, Drew, and Daisi,
I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses.
I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient work, this will allow for the package to be delivered as smoothly as possible.
Thank you again for your excellent service.
I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.
We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations.
* International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach.
* Shipping from the UK to Europe: Relying on Royal Mail instead of globally recognized carriers like DHL or DPD caused major delays. Other fulfillment centers provided faster and more cost-effective solutions.
* Customer Reputation Impact: Shipping delays led to an influx of negative reviews, hurting our brand. It took a lot of effort to regain customer trust.
* Claim Filing Limitations: Unlike other warehouses, Shipmonk does not offer an intuitive claim filing process, meaning we had to absorb losses when issues arose.
* Lost Items During Receiving: Items marked as "not seen" had no recourse for claims, adding to financial losses.
* Service Discrepancy: While customer service has been helpful, the warehouse operations and contract terms fall short compared to other providers.
Overall, Shipmonk shows potential, but its logistics and fulfillment processes still need greater reliability and flexibility. We've seen significant improvements over the past year and remain hopeful for continued progress in these areas. Throughout our experience, the customer service team has been outstanding—special thanks to Cassandra for her exceptional support. However, some operational challenges are clearly beyond her control.
지원
앱 지원은 ShipMonk에서 제공합니다.
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