ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

Priser
Gratis å installere. Tilleggsomkostninger kan forekomme.
Vurdering
4,6 (126)
Utvikler
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! mer
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.

Lansert

15. desember 2017

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Amazon, Skubana, Cin7, Returnly, Loop Returns, Gorgais

Priser

Eksterne kostnader kan faktureres av ShipMonk separat fra Shopify-fakturaen. Finn ut mer

Gratis å installere

Pick & pack fees, shipping, and storage costs.

Gratis å installere

Pick & pack fees, shipping, and storage costs.

Alle kostnader faktureres i USD. Se alle prisalternativer

Omtaler (126)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 79 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
26. april 2024

No problem with the App, but awful, awful customer service. Stay far away.

The service while using the app was ok. They're a little expensive, and a bit slow. But mostly good enough.

When we decided to stop the service, they were a disaster. First they failed to get our inventory ready in time for pickup, then they continued to charge us after we closed our account.

If our customer service experience so far is any indication, we'll end up needing to take them to small claims court in order to recover our money.

My advice, if you must use ShipMonk, is to use a credit card that offers a "virtual card" feature, so that you can prevent them from billing your after you close your account. I have such a feature, but sadly didn't use it.

Better, though, is to avoid them altogether. There are other 3PL companies that don't have these issues.

Pottery Awesomeness
USA
11 måneder bruker appen
15. april 2024

We switched to ShipMonk after a disasterous year with another fulfillment center. ShipMonk is accurate and speedy, and incredibly responsive to all my requests and needs. They cost more for sure, but it's totally worth it to have our orders processed correctly. We are looking forward to growing our business further now that order fulfillment is going so smoothly.

Huggalugs
USA
10 måneder bruker appen
15. april 2024

Our collaboration with Shipmonk's warehouse has been absolutely outstanding. Order fulfillment is seamless, with remarkable effectiveness and efficiency, complemented by exceptional customer service. Special thanks to our Happiness Engineer, Sarah, who supports us in all aspects and provides the best top-notch customer experience!

Somavedic USA
USA
Over 4 år bruker appen
13. mai 2024

Shipmonk has been a wonderful partner in growing and scaling our business. Their customer support is extremely responsive and will go to great ends to make sure that your product is well taken care of and your questions or issues are resolved in as quick a timeline as possible.

Sniffies HUSH
USA
4 måneder bruker appen
16. april 2024

Working with ShipMonk and particulary our support manager Sarah, has been incredibly rewarding. Her expertise and dedication in handling challenging customer issues make her an essential asset to our team. She skillfully anticipates and resolves problems, greatly enhancing our brand's reputation.

Sarah is not just a support manager; she's a significant part of our success, driving excellence and ensuring customer satisfaction. I am truly thankful for her impactful contribution to our team.

US TTSWTRS Official Online Shop
USA
Rundt 1 år bruker appen

Brukerstøtte

ShipMonk kan besvare eventuelle spørsmål du har om ShipMonk | Order Fulfillment.

Utvikler

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

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