ShipMonk | Order Fulfillment
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Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.
ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!
- Designed to help brands take a proactive approach to shipping and fulfillment.
- Take advantage of ShipMonk's heavily discounted carrier shipping rates.
- Dedicated Happiness Engineers make sure your account gets the support it needs.
Lansert
15. desember 2017
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Fungerer med
Amazon, Skubana, Cin7, Returnly, Loop Returns, GorgaisPriser
Eksterne kostnader kan faktureres av ShipMonk separat fra Shopify-fakturaen. Finn ut mer
Gratis å installere
Pick & pack fees, shipping, and storage costs.
Gratis å installere
Pick & pack fees, shipping, and storage costs.
Alle kostnader faktureres i USD. Se alle prisalternativer
Omtaler (126)
No problem with the App, but awful, awful customer service. Stay far away.
The service while using the app was ok. They're a little expensive, and a bit slow. But mostly good enough.
When we decided to stop the service, they were a disaster. First they failed to get our inventory ready in time for pickup, then they continued to charge us after we closed our account.
If our customer service experience so far is any indication, we'll end up needing to take them to small claims court in order to recover our money.
My advice, if you must use ShipMonk, is to use a credit card that offers a "virtual card" feature, so that you can prevent them from billing your after you close your account. I have such a feature, but sadly didn't use it.
Better, though, is to avoid them altogether. There are other 3PL companies that don't have these issues.
Our collaboration with Shipmonk's warehouse has been absolutely outstanding. Order fulfillment is seamless, with remarkable effectiveness and efficiency, complemented by exceptional customer service. Special thanks to our Happiness Engineer, Sarah, who supports us in all aspects and provides the best top-notch customer experience!
We switched to ShipMonk after a disasterous year with another fulfillment center. ShipMonk is accurate and speedy, and incredibly responsive to all my requests and needs. They cost more for sure, but it's totally worth it to have our orders processed correctly. We are looking forward to growing our business further now that order fulfillment is going so smoothly.
Shipmonk has been a wonderful partner in growing and scaling our business. Their customer support is extremely responsive and will go to great ends to make sure that your product is well taken care of and your questions or issues are resolved in as quick a timeline as possible.
Working with ShipMonk and particulary our support manager Sarah, has been incredibly rewarding. Her expertise and dedication in handling challenging customer issues make her an essential asset to our team. She skillfully anticipates and resolves problems, greatly enhancing our brand's reputation.
Sarah is not just a support manager; she's a significant part of our success, driving excellence and ensuring customer satisfaction. I am truly thankful for her impactful contribution to our team.
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