ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

Pricing
Free to install. Additional charges may apply.
Rating
4.4 (129)
Developer
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! more
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.

Languages

English

Works with

Amazon, Skubana, Cin7, Returnly, Loop Returns, Gorgais

Order management

Fulfillment

Inventory management

Auto-sync, Multi-warehouse, SKU mapping

Pricing

External charges may be billed by ShipMonk separately from your Shopify invoice. Learn more

Free to install

Pick & pack fees, shipping, and storage costs.

All charges are billed in USD. See all pricing options

Reviews (129)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this order fulfillment service for its accuracy and speed, enhancing business operations and allowing for growth focus. The app is easy to use, featuring seamless Shopify integration and Amazon fulfillment support. Its intuitive interface simplifies logistics management. Exceptional customer support from "Happiness Engineers" is frequently highlighted, along with a smooth onboarding process. Although costs are higher, merchants believe the reliable fulfillment and superior customer service provide significant value. The ability to handle special projects and SKU transfers efficiently, coupled with proactive cost-saving advice, is also valued by merchants.

September 12, 2024

The Shipmonk team is lazy, messy, sloppy and corrupt. They do not use FIFO for picking and packing inventory. They regularly lose goods. Their packing is outrageously sloppy, they have regular billing errors, Their inventory data is always wrong, they will never give you credit if they lose your inventory and worst of all they make it almost impossible to leave. In order to terminate a relationship with them you need to hire them to pick and pack all your goods. They make this experience take a very very very long time and during the process they charge you minimum fees, storage fees and also make other billing errors. If you don't overpay based on their billing errors they stop the work to get your goods out. I've been trying to get my inventory back from them for over 6 months, and they are making it next to impossible. STAY AWAY FROM THIS CROOKED COMPANY!

Partner Program (Canada), Tina Davies Professional
Canada
About 2 years using the app
July 31, 2024

We transitioned to Shipmonk after Flexport was unable to accommodate our fulfillment needs. Nikki and her team are responsive and on point, thank you for providing the warehouse experience we've been looking for!

18 East
United States
5 months using the app
ShipMonk replied August 5, 2024

Thank you for the review! We are so glad you've had a great transition over from Flexport, and that Nikki and the team have provided you with excellent customer service. We're excited to welcome you to our fulfillment family. Please let us know if there is ever anything else you need!

June 28, 2024

Very responsive and helpful Customer service, Specially good experience with Anthony!

Dote Wellness
United States
Over 1 year using the app
ShipMonk replied July 9, 2024

Thank you for providing feedback on ShipMonk's customer service team. We are so glad to hear that the team, and Anthony in particular, have provided you with a great experience.

Support

ShipMonk can answer any questions you have about ShipMonk | Order Fulfillment.

Developer

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

Launched

December 15, 2017

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